Help Desk Support Specialist
5 days ago
**Job Title:** Technical Support Specialist (Linux)
**Location:** Remote
**Duration:** Contract
**About the Role:**
Sunrise Systems Inc is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring the smooth operation of our systems.
**Key Responsibilities:**
- Provide technical support to clients via phone, email, and remote desktop
- Troubleshoot and resolve technical issues with Linux systems, hardware, and software
- Install, configure, and maintain Linux systems and software
- Conduct regular system checks and maintenance to ensure optimal performance
- Document and track technical issues and resolutions
- Collaborate with other teams to resolve complex technical issues
**Requirements:**
- 2-5 years of experience in technical support or a related field
- Strong knowledge of Linux systems and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
**What We Offer:**
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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