Technical Support Specialist

1 day ago


Denver, Colorado, United States B-D Company Full time

B-D Company is looking for a highly motivated Technical Support Specialist to join our team in Sparks, MD. As a member of the Global Technical Services Team, you will be responsible for providing technical support services including installation, maintenance and repair of BD medical systems and components.

About Us

We are a leading global medical technology company committed to advancing the world of health. Our purpose is to improve human health through innovative solutions that help healthcare professionals make better decisions and improve patient outcomes.

Job Description

This is an exciting opportunity to work with cutting-edge medical technology and make a real difference in people's lives. If you have a strong mechanical/electrical aptitude and excellent communication skills, we want to hear from you

Key Responsibilities:
  • Provide on-site product support and remote technical assistance to customers and dealers
  • Assist in the development of local inventory levels by working closely with regional distributors and dealers
  • Manage service contracts with key accounts to ensure service levels are achieved
Requirements:

To succeed in this role, you will need:

  • An Associate's degree or equivalent field service experience
  • Basic computer knowledge, including Microsoft Office, Word, Excel, and PowerPoint
  • Excellent verbal and written communication skills
  • Able to manage multiple tasks simultaneously while maintaining a high level of attention to detail

The estimated salary range for this position is $27.10-$39.60 USD per hour, based on location and experience.



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