Front Line Technical Support

16 hours ago


Denver, Colorado, United States Crescens Full time

Crescens is seeking a talented Front Line Technical Support specialist to join our team. In this role, you will serve as the primary point of contact for technical issues, provide timely and effective support to internal customers, and collaborate with the Business Technology Team (BTT) to identify solutions and improve processes.

You will be responsible for monitoring Client service desk requests, negotiating completion dates, and ensuring follow through on hardware problems, equipment purchases, and software deployments. You will also contribute to the development of technical documentation and participate in knowledge sharing sessions to ensure that all team members are up-to-date on best practices and new technologies.

This is a 9-month contract position located in Denver, CO, offering a competitive salary of $82,500 per year. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

  • Salary: $82,500 per year
  • Duration: 9 months


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