Technical Support Specialist II

1 day ago


Denver, Colorado, United States Contact Government Services, LLC Full time
About the Role

This is an exciting opportunity for a Technical Support Specialist II to join our team at Contact Government Services, LLC. As a senior-level professional, you will be responsible for providing technical support and guidance to clients, with a focus on Relativity database management.

Responsibilities
  • Provide technical support and guidance to clients, including consulting on system requirements and proposed technical approaches.
  • Develop and document workflow processes to ensure compliance with destruction/deletion policies and NARA instructions.
  • Design entire systems to meet client needs, performing evaluations and making presentations of findings and recommendations.
  • Collaborate with cross-functional teams to deliver high-quality technical solutions.
Requirements
  • Strong technical background in Relativity database management.
  • Ability to communicate complex technical information to non-technical stakeholders.
  • Experience working in a litigation support environment, preferably with government agencies.
  • Excellent problem-solving and analytical skills.
Benefits
  • A competitive salary range of $131,040 - $189,280 per year.
  • A comprehensive benefits package, including health, dental, vision, life insurance, 401k, and flexible spending accounts.
  • Paid time off and observance of state/federal holidays.


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