Technical IT Support Specialist

6 days ago


Denver, Colorado, United States Creative Financial Staffing Full time

Our client, a leading non-profit organization in the financial services sector specializing in pension plans, is seeking a skilled Technical IT Support Specialist to join their team. Located in Denver, CO, this role offers a unique opportunity to work with cutting-edge technology and make a meaningful impact.

About the Role

We are looking for an experienced professional to implement, upgrade, and repair software and endpoints, including personal computers, peripherals, virtual desktops, and other end-user technology. The ideal candidate will have expertise in maintaining security as it relates to end-user systems and applications, serving as a technical resource and liaison for outside consultants and contractors as needed.

Responsibilities
  • Maintain user-level backups and restores, ensuring disaster recovery and business continuity by ensuring data is current, accessible, and restorable.
  • Assist the Systems/Security Engineer with ongoing testing and revision of the IT disaster recovery plan for the Association's information system infrastructure.
  • Recommend vendor products in hardware, software, and emerging technologies consistent with the Association's short- and long-term objectives.
  • Participate in cross-training for all systems, working with the Systems/Security Engineer and consultants on various projects and trainings as assigned.
Requirements

To be successful in this role, you will need:

  • A minimum of a bachelor's degree in computer science or a related field from an accredited institution or a minimum of eight years of relevant equivalent professional experience.
  • Experience working in a computer support role with proven customer service skills.
  • Microsoft Azure Cloud Experience, Teams / Share Point Administration, Windows based applications and peripherals experience, Microsoft DevOps Experience, Microsoft Auto Pilot/Intune Experience, and Microsoft Certified Solutions Engineer (MCSE), and or Microsoft Certified Information Technology Professional (MCITP) certification or equivalent.
  • Veeam Back Up and Replication and Veritas DLO backup software experience preferred.
Compensation

The estimated salary for this position is $85,000 - $110,000 per year, depending on experience.



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