Office Receptionist

2 days ago


Jacksonville, Florida, United States Serenity Healthcare Full time

{"h1": "Office Receptionist Job Description", "p": "At Serenity Healthcare, we are seeking a skilled Office Receptionist to provide exceptional customer service and administrative support to our patients and visitors. As the first point of contact, you will be responsible for creating a positive experience by providing support and compassion. Your excellent communication skills and ability to multitask in a fast-paced environment will be essential in ensuring smooth clinic operations.

Responsibilities:

* Update and verify customer information upon each visit.
* Help patients feel valued by creating rapport and remembering their names, interests, and stories.
* Answer questions, address worries, respect boundaries, and be sensitive to each person\u2019s individual challenges.
* Ensure a positive patient experience by providing support and compassion.
* Rotate through other various office tasks throughout the day.

Qualifications:

* High School Diploma/GED.
* Excellent verbal and written communication, and basic math skills.
* Proven ability to multitask in a fast-paced environment.
* 1+ year of full-time customer service experience, reception, or personal customer service industry.

About Serenity Healthcare:

Serenity is a leader in the field of healthcare technology, using advanced medical devices to give patients long-term success. With evidence-based research and proven results, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us:

* About Serenity Healthcare
* Serenity\u2019s Provided Services
* Meet our Patients

This position is contingent on successfully completing a criminal background check upon hire.

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