IT Infrastructure Specialist

3 days ago


Albany, New York, United States Experis Full time

Job Title: IT Infrastructure Specialist

**Job Summary:**

We are seeking an experienced IT Infrastructure Specialist to join our team at Experis. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our data center environments and IT infrastructure.

**Key Responsibilities:**

* Monitor and support IT infrastructure and data center environments to ensure timely completion of scheduled batch cycles and processes workload during the shift
* Collaborate with senior and lead operations staff to perform daily approved changes according to defined technical standards
* Identify and resolve issues that interrupt or adversely affect the normal workflow of system processing in a timely manner
* Ensure daily or nightly batch processing is completed on time and that computer systems are available as scheduled
* Control physical access to the facility and monitor the physical state of all aspects of the Data Center
* Monitor application processing, networking, and all Data Center hardware and software, taking appropriate actions according to defined procedures as issues arise
* Document shift activities and incidents according to defined procedures
* Conduct walkthroughs of the Data Center to verify there are no physical issues
* Respond to calls and inquiries to facilitate timely resolution of incidents and completion of service requests
* Work with vendors and third parties to troubleshoot and resolve issues as needed

**Requirements:**

* 5 years of experience as an operator in a data center environment
* Knowledge of service management software; ServiceNow experience is a plus
* Knowledge of workflow automation software; Control-M experience is a plus
* Knowledge of monitoring software; SolarWinds experience is a plus
* Experience with both mainframe and distributed systems operations

**Work Environment:**

* Two twelve-hour workdays per week for a total of 24 hours, with opportunities for some overtime

**About Experis:**

Experis is a leading global workforce solutions company that helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.



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