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Territory Service Representative

2 months ago

Seattle, Washington, United States Ecolab Full time

About the Role:

We are seeking a highly skilled Territory Service Representative to join our team at Ecolab. As a Territory Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients in the hospitality and foodservice industries.

Key Responsibilities:

  • Conduct preventative and corrective maintenance on laundries and dish machines, dispensing equipment, and systems.
  • Assist in the installation of equipment and solutions.
  • Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts.
  • Leverage tools and technology to conduct service visits and recommend unique programs and solutions to customers.
  • Demonstrate safe equipment use, ensuring customer operations are fully functional, and teams are properly trained.
  • Provide emergency service to existing customers via phone or in person, as needed.
  • Manage equipment, parts, and inventory to control costs.

Requirements:

  • High School Diploma or GED.
  • 1 year of mechanical service or sales experience.
  • Availability to provide emergency assistance to customers, which may occur at night, on weekends, and over holidays.
  • Must have a valid driver's license and acceptable Motor Vehicle Record.

Preferred Qualifications:

  • Associate degree.
  • Previous mechanical problem-solving experience in a military environment and/or industries related to food service, laundry, housekeeping, hospitality, and/or pool and spa.

About Ecolab:

Ecolab is a leading provider of comprehensive cleaning and sanitizing solutions to the hospitality and foodservice industries. Our team is dedicated to helping our customers achieve clean water, safe food, and healthy environments.

Our Commitment to Diversity and Inclusion:

Ecolab is committed to creating a workplace where every associate can grow and achieve their best. We believe in fair and equal treatment of associates and applicants and are dedicated to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).