Front Desk Representative
2 days ago
We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and being a point of reference for our guests and vendors.
Key Responsibilities:- Check-in and check-out hotel guests in a timely and efficient manner
- Process all payments according to established hotel requirements
- Provide information and assistance to all guests and vendors
- Prepare necessary reports during each shift for the management team
- Highly motivated team player with strong initiative and desire for achievement
- Effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
- Competitive salary of $15.00
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available
- Dependent care FSA
- Identity Theft Protection Insurance Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business.
Equal Opportunity Employer:Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
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