Commission Service Advisor

4 weeks ago


Dallas, Texas, United States Premier Truck Group Full time

We are seeking a skilled Service Advisor to join our team at Premier Truck Group. As a Service Advisor, you will be responsible for greeting customers, taking and determining the appropriate course of action for service needs, and assisting in the preparation of quotes and service orders.

Key Responsibilities:

  • Greet customers and take incoming service department telephone calls
  • Determine the appropriate course of action for service needs
  • Assist in the preparation of quotes and service orders
  • Monitor job progress and keep customers updated
  • Report customer complaints to the Service Manager
  • Inspect departing jobs for quality and cleanliness

Requirements:

  • A high school diploma or GED is required
  • Minimum of 2 years' experience in Customer Service Relations, vehicle environment, and employee supervision is preferred
  • A valid driver's license is required

Premier Truck Group is an equal opportunity employer. We offer a comprehensive benefits package, including employee discounts, medical, dental, and vision insurance, life insurance, employee assistant programs, paid holidays and paid time off, 401k plan with employer match, training, and work-life balance. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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