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Insurance Customer Support Specialist

2 months ago

Fremont, California, United States Lin Zhao-Farmers Insurance Agency Full time
Job Overview

We are a vibrant and expanding insurance agency seeking to enhance our team of accomplished customer service representatives. Our agency is equipped with state-of-the-art technology, contemporary furnishings, and ample natural light to foster a positive and productive work environment.


What We Offer

Competitive Hourly Salary with Commission and Bonus Potential

Generous Paid Time Off (PTO)

Opportunities for Career Advancement

Tuition Assistance Programs

Comprehensive Training Provided


Key Responsibilities

Your role will involve:

  • Providing service and promoting personal and commercial insurance products (Auto, Home, Life) to our existing clientele.
  • Engaging in outreach and marketing efforts to attract new clients using agency resources and personal networks.
  • Receiving full training and ongoing support from our agency and District Office.
  • Working in a full-time capacity.

Qualifications

The ideal candidate will possess:

  • A proactive attitude complemented by sound decision-making abilities, a friendly demeanor, a sense of urgency, and strong customer service skills.
  • Fluency in English and Mandarin is essential.
  • Preferred qualifications include:
  • Property and casualty and/or life and health insurance licenses.
  • A high school diploma; a college degree is preferred but not mandatory.
  • Experience in sales, marketing, or customer service.
  • Exceptional communication abilities.
  • An entrepreneurial mindset with a positive outlook.
  • Self-driven motivation and goal-oriented approach.
  • Strong organizational, time management, and follow-through capabilities.
  • A willingness to learn about new products and services.
  • A desire to engage actively within the community.
  • Proficiency in computer skills and relevant experience.