Client Content Manager

5 hours ago


Rolling Meadows, Illinois, United States Bank of America Full time
Job Description

Job Summary

We are seeking a highly skilled Client Educational Content Project Manager to join our team at Bank of America. This individual will be responsible for developing and delivering client educational content across a variety of investment-related topics.

Key Responsibilities

  • Support the development and implementation of client educational content strategies
  • Collaborate with cross-functional teams to drive execution and integrate delivery of client educational content
  • Develop and maintain a comprehensive understanding of client needs and preferences
  • Design and deliver client educational content across various channels and formats
  • Monitor and analyze client engagement and feedback to inform content development and improvement
  • Ensure compliance with regulatory standards and requirements for client educational content

Requirements

  • Strong track record of leading successful customer-facing projects from inception to launch
  • Comprehensive knowledge of multi-channel standards and human-centered design methodologies
  • Mastery of problem-solving and collaboration skills, with the ability to navigate complex problems and drive solutions
  • Excellent communication and presentation skills, with the ability to influence stakeholders and drive results
  • Strong understanding of investments products and markets, with the ability to develop and deliver client educational content

Preferred Qualifications

  • PMP or Six Sigma Certification
  • Working knowledge of technology and digital teams
  • Demonstrated strategic and creative thinking, with the ability to develop and deliver client educational content

Skills

  • Program Management
  • Project Management
  • Problem Solving
  • Collaboration
  • Presentation Skills
  • Prioritization
  • Issue Management
  • Risk Management
  • Process Design

Education

High School Diploma / GED / Secondary School or equivalent



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