Client Service Associate

2 days ago


Rolling Meadows, Illinois, United States Gallagher Full time
About the Role

We are seeking a highly motivated and detail-oriented Client Service Associate to join our team at Gallagher Benefit Services. As a key member of our client-facing team, you will play a vital role in delivering exceptional service to our clients and helping them achieve their goals.

Key Responsibilities
  • Assist Account Managers and Account Executives in servicing designated client groups, providing administrative support and resolving customer inquiries.
  • Market new and renewal accounts, prepare proposals, and evaluate client needs to ensure seamless service delivery.
  • Collaborate with internal teams to provide guidance and direction to Customer Service Representatives and administrative support.
  • Develop and maintain strong relationships with clients, responding to their questions and concerns in a timely and professional manner.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent and at least one year of related experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • A basic understanding of the insurance brokerage business and customer service processes.
What We Offer

As a Client Service Associate at Gallagher, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our company values diversity and inclusion, and we are committed to creating a workplace where everyone feels valued and respected.

We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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