Hertz Experience Specialist

3 weeks ago


Grand Rapids, Michigan, United States Hertz Full time
Hiring Now: Customer Experience Specialist at Hertz

We are seeking a highly skilled Customer Experience Specialist to join our team at Hertz. As a critical member of our operations team, you will be responsible for providing exceptional customer service, handling customer complaints, and resolving issues promptly. Your role will also involve analyzing NPS results to identify areas for improvement and executing plans to enhance customer satisfaction.

This is an excellent opportunity for those looking to develop their skills in customer service and operations management. We offer a competitive salary of $17.00 per hour, along with benefits such as medical, dental & vision plan options, and retirement programs. Our ideal candidate will have 3+ years of experience in customer service, with a strong background in operations and sales. If you are a driven individual with excellent problem-solving skills and a passion for delivering outstanding customer experiences, we encourage you to apply.
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