Experience Manager
3 weeks ago
Hertz operates with a global presence, offering a diverse range of car rental brands, including Hertz, Dollar Car Rental, and Thrifty Car Rental. Our mission is to deliver exceptional customer experiences and exceed expectations in every interaction.
Job DescriptionThe Customer Service Associate is responsible for:
- Providing first-class customer service, addressing customer inquiries, and resolving issues efficiently.
- Collaborating with colleagues to ensure seamless delivery of services and continuous improvement of customer experiences.
- Communicating effectively with management and other teams to update on performance actions and decisions related to Net Promoter Score (NPS).
We offer a competitive salary of $17.00 per hour and a range of benefits and perks, including:
- Up to 40% discount on standard Hertz rentals.
- Medical, dental, and vision plan options.
- Retirement programs with employer matching.
- Paid parental leave and adoption assistance.
- Employee Assistance Program for employees and family.
- Educational reimbursement and discounts.
- Voluntary insurance programs.
- Perks and discounts on theme park tickets, gym memberships, and more.
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Dining Experience Manager
3 weeks ago
Grand Rapids, Michigan, United States Morrison Living Full timeMorrison Living is a leading provider of hospitality and culinary services, dedicated to building community through exceptional dining experiences. As a Dining Services Manager at Morrison Living, you will be responsible for overseeing the overall service in our main dining room and special functions. This role requires a passion for delivering exceptional...
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Workplace Experience Manager
4 weeks ago
Grand Rapids, Michigan, United States Andrews Hooper Pavlik PLC Full timeAbout the Workplace Experience Manager Role:We are seeking a highly skilled Workplace Experience Manager to join our team at Andrews Hooper Pavlik PLC. As a key member of our HR department, you will play a crucial role in shaping and maintaining a positive workplace environment across the firm.Key Responsibilities:Serve as the primary point of contact for...
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Customer Experience Manager
4 weeks ago
Grand Rapids, Michigan, United States Michigan Farm Bureau Full timeAbout the RoleWe are seeking a highly motivated and results-driven professional to join our team as a Customer Experience Manager. This role involves leading the Field Force to success by providing comprehensive service in preparing information for insurance agents. The ideal candidate will be responsible for providing excellent customer service, overseeing...
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Retail Customer Experience Manager
4 days ago
Grand Rapids, Michigan, United States Burlington Full timeWe are seeking an experienced customer service professional to join our team as a Retail Customer Experience Manager. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and leading day-to-day customer service initiatives.The ideal candidate will have strong leadership skills, excellent communication...
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Remote Client Experience Manager
3 days ago
Grand Rapids, Michigan, United States Mortgage Benefits Full timeClient Relations Specialist Job DescriptionAs a Client Relations Specialist at Mortgage Benefits, you'll play a critical role in driving client satisfaction and retention.Your primary responsibility will be to build and maintain strong relationships with clients, understanding their needs and preferences.You'll implement strategies to improve client...
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Customer Experience Manager Woodland Mall
4 days ago
Grand Rapids, Michigan, United States Victoria's Secret Full time**Job Overview**As a Customer Experience Lead at Victoria's Secret, you will be responsible for driving and growing top-line sales by selling, leading the sales floor, and coaching associates in real-time. You will also manage labor hours within the store to drive profitability.Main Responsibilities:Sell products to customers and lead the sales floor team to...
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Retail Experience Manager
4 weeks ago
Grand Rapids, Michigan, United States AW Holdings Full timeAbout the RoleWe are seeking a skilled Dispensary Associate to join our team at Ascend Wellness Holdings (AWH) in Grand Rapids-28th St, MI. This is a part-time opportunity with a competitive estimated salary of $45,000 - $60,000 per year, depending on experience.
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Guest Experience Manager
4 weeks ago
Grand Rapids, Michigan, United States Dave & Buster Full timeAbout UsDave & Buster's is a unique entertainment destination that offers a wide range of activities, including games, dining, and events. Our team is dedicated to providing an exceptional experience for our guests, and we are looking for someone who shares our passion for delivering top-notch service.
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Rental Experience Manager
4 weeks ago
Grand Rapids, Michigan, United States Enterprise Holdings Full timeJob ResponsibilitiesThe Customer Experience Representative will be responsible for meeting and greeting customers in a professional and friendly manner. This will involve working multiple rental checkpoints, including the counter, exit booth, and return lane. The representative will also provide superior customer service by understanding and communicating...
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Customer Experience Manager
2 days ago
Grand Rapids, Michigan, United States Jessica Fitzgerald - State Farm Agent Full timeAbout the RoleIn this key position, you will be responsible for resolving customer inquiries, coordinating with other team members, and anticipating the needs of our community members. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for our dynamic team.
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Preschool Learning Facilitator
3 days ago
Grand Rapids, Michigan, United States The Learning Experience Full timeCompany OverviewThe Learning Experience is a dynamic and innovative early childhood education center, committed to making a difference in the lives of children and families.Salary$14.00 - $18.00 per hour, dependent on experience and qualifications.Job DescriptionWe are seeking a highly motivated and experienced educator to join our team of professionals,...
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Early Childhood Professional
3 days ago
Grand Rapids, Michigan, United States The Learning Experience Full timeCompany OverviewThe Learning Experience is a premier early childhood education center, focused on providing a nurturing environment that fosters learning and growth.Salary$14.00 - $18.00 per hour, based on experience and qualifications.Job DescriptionWe are looking for a dedicated professional to join our team of educators, responsible for creating engaging...
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Experience Advocate
5 days ago
Grand Rapids, Michigan, United States Hertz Full timeRole DescriptionThe Experience Advocate is responsible for delivering exceptional customer experiences that meet or exceed customer expectations. This role requires strong customer service and communication skills, as well as the ability to work effectively in a fast-paced environment.Main Tasks:Provide exceptional customer service that meets or exceeds...
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Customer Experience Specialist
3 weeks ago
Grand Rapids, Michigan, United States Monro Auto Service and Tire Centers Full timeAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our team at Monro Auto Service and Tire Centers.Job SummaryThis is a full-time or part-time, hourly position based on business needs. As a Customer Experience Specialist, you will be a key holder for the store and serve as the manager on duty (MOD) in the absence of the Store...
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Customer Experience Ambassador
3 weeks ago
Grand Rapids, Michigan, United States Dave & Buster Full timeJob OverviewDave & Buster's is a unique entertainment venue that offers an exciting work environment. As a Captain - Customer Service, you will be the initial point of contact for our Guests, ensuring their experience is positive and welcoming.Key ResponsibilitiesDeliver exceptional Guest service by guiding them through their Midway, retail, game rental, and...
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Customer Experience Advocate
5 days ago
Grand Rapids, Michigan, United States Management Business Solutions Full timeAbout the RoleManagement Business Solutions is seeking a highly motivated and customer-focused individual to fill the position of Customer Service Representative in Grand Rapids, MI area. This role involves ensuring exceptional customer satisfaction and maintaining positive relationships with our valued clients.Key ResponsibilitiesAs a Customer Service...
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Customer Experience Associate
3 weeks ago
Grand Rapids, Michigan, United States Equity LifeStyle Properties Full timeEarn a Competitive Salary and Benefits PackageWe're offering a competitive salary range of $55,000 - $70,000 per annum for our Customer Service Representative role. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and...
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Client Experience Manager
2 days ago
Grand Rapids, Michigan, United States The Lash Group - Epique Realty Full timeOur ApproachAt The Lash Group - Epique Realty, we believe in the importance of building strong relationships with our clients. Our team works closely with buyers to understand their needs and preferences, providing personalized support throughout their home search journey.
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Guest Experience Specialist
3 weeks ago
Grand Rapids, Michigan, United States Real Seafood Co Full timeJob OverviewWe are seeking a highly skilled Guest Experience Specialist to join our front-of-house team at Real Seafood Co. As a key ambassador for our brand, you will be responsible for delivering exceptional guest experiences, managing tables, and maintaining a clean and organized workspace.The ideal candidate will have a strong work ethic, excellent...
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SpringHill Experiences Associate
3 weeks ago
Grand Rapids, Michigan, United States SpringHill Experiences Full timeAbout the Role: We are seeking a highly motivated and dedicated individual to join our team as a SpringHill Experiences Associate. This is an excellent opportunity for someone looking to develop their skills in camp ministry and work with a dynamic team. The successful candidate will be responsible for supporting the delivery of high-quality experiences for...