Customer Service Specialist
2 days ago
We are seeking a skilled Customer Service Specialist to join our team at Hertz. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.
About the RoleThis is an exciting opportunity for a talented individual with a passion for providing outstanding customer experiences. You will work closely with our management team to resolve customer issues, analyze feedback, and implement improvements to enhance our services.
Key Responsibilities- Provide exceptional customer service, responding promptly to inquiries and resolving issues in a timely manner
- Analyze customer feedback to identify areas for improvement and develop strategies to enhance our services
- Collaborate with the management team to implement changes and ensure seamless execution
To succeed in this role, you will need:
- A minimum of 3 years' experience in customer service, preferably in operations and sales
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients
- A proven track record of problem-solving and decision-making, with a focus on delivering results
We offer a comprehensive benefits package, including:
- Up to 40% discount on Hertz rental rates
- Medical, dental, and vision plan options
- Retirement programs, including 401(k) employer matching
- Paid parental leave and adoption assistance
- Employee assistance program for employees and family members
- Educational reimbursement and discounts
- Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage
The estimated salary for this position is $17.00 per hour.
-
Customer Service Specialist
2 weeks ago
Grand Rapids, Michigan, United States Bath Planet Full timeFull-time Opportunity with Competitive SalaryBath Planet is seeking a skilled Customer Service Specialist to join our team. This role involves interacting with customers via phone and computer, managing calls in a timely manner, and building positive relationships to enhance the company image.The successful candidate will work in a fast-paced environment,...
-
Customer Service Support Specialist
2 days ago
Grand Rapids, Michigan, United States TSG - The Sheridan Group Full timeAbout the RoleWe are seeking a Customer Service Support Specialist to join our team at TSG - The Sheridan Group. As a key member of our operations team, you will play a crucial role in ensuring seamless customer interactions and order processing.Job Summary:This position involves working closely with customers, preparing orders, and performing various...
-
Customer Service Specialist
2 weeks ago
Grand Rapids, Michigan, United States BathWorks Michigan Full timeBathWorks Michigan is a leading provider of tub and shower remodels, seeking a talented Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for scheduling consultations with homeowners, generating leads, and providing solutions to meet their needs.
-
Customer Service Coordinator
2 days ago
Grand Rapids, Michigan, United States Hospitality Specialists, Inc. Full timeJob DescriptionWe are seeking an energetic and charismatic Hotel Guest Services Associate to join our team at Hospitality Specialists, Inc.In this role, you will be responsible for providing exceptional guest service, handling reservations and check-ins, and ensuring that all hotel facilities are maintained to the highest standards.Key...
-
Customer Service Ambassador
2 days ago
Grand Rapids, Michigan, United States New Holland Brewing Company LLC Full timeAbout Us: New Holland Brewing Company LLC is a dynamic company that specializes in crafting unique experiences for our guests. As a leading brewpub, we offer an innovative work environment where you can grow and develop your skills.Salary Information: This role offers an hourly rate of $10.33/hr plus tips for food running, making the estimated total...
-
Grand Rapids, Michigan, United States Corewell Health Full timeWe are seeking a highly skilled Customer Service Specialist Associate Complex Scheduler to join our team at Corewell Health.About the JobThis role involves analyzing and resolving customer inquiries, partnering with internal and external resources to provide information and education, and identifying potential trends or issues that impact health plan...
-
Financial Transactions Specialist
2 weeks ago
Grand Rapids, Michigan, United States Service Express Full timeAbout the RoleWe are seeking a highly skilled Financial Transactions Specialist to join our team at Service Express. This individual will play a critical role in ensuring the accuracy and timeliness of customer payments, as well as providing support to the collections process.
-
Sales and Customer Support Specialist
2 days ago
Grand Rapids, Michigan, United States FAS MART Full timeJob Overview:FAS MART is looking for a Sales and Customer Support Specialist to join our team. As a Sales and Customer Support Specialist, you will be responsible for selling products, providing excellent customer service, and maintaining a clean and organized store environment.Key Responsibilities:Sales: Sell products to customers, process transactions, and...
-
Service Delivery Specialist
2 days ago
Grand Rapids, Michigan, United States Circle K Full timeWe are seeking a skilled Service Delivery Specialist to join our team at Circle K. As a Service Delivery Specialist, you will play a key role in ensuring that our customers receive exceptional service and support in a fast-paced retail environment.You will be responsible for maintaining the overall cleanliness and safety of our store facilities, as well as...
-
Customer Support Specialist
3 days ago
Grand Rapids, Michigan, United States Bath Planet Full timeJob Title: Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team at Bath Planet. This is an excellent opportunity for individuals who enjoy interacting with customers and providing top-notch support.About the Role:Salary: $13-$17 per hour (plus benefits)Full-time positionThe ideal candidate will have excellent...
-
Customer Service Manager
2 weeks ago
Grand Rapids, Michigan, United States Wintrust Financial Full timeWe are seeking a highly motivated and experienced Banking Operations Specialist to join our team at Wintrust Financial. As the Assistant Branch Manager, you will play a key role in delivering exceptional customer service and driving business growth.Company OverviewWintrust Financial is a leading financial holding company with approximately $50 billion in...
-
Customer Engagement Specialist
2 weeks ago
Grand Rapids, Michigan, United States Tapestry Full timeAt Tapestry, we are seeking a highly motivated and enthusiastic Customer Engagement Specialist to join our team during peak season. In this role, you will be responsible for delivering exceptional customer service and driving sales through engagement and omni-selling techniques.Key ResponsibilitiesEngage with customers using the Coach Experience Service...
-
Customer Experience Specialist
2 weeks ago
Grand Rapids, Michigan, United States The Hertz Corporation Full timeAbout the Role:">The Hertz Corporation is seeking a highly skilled Customer Experience Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and creating a positive experience for our customers.">Key Responsibilities:">Provide top-notch customer service that exceeds customer...
-
Retail Customer Experience Specialist
4 days ago
Grand Rapids, Michigan, United States Torrid Full timeJob Summary: As a Retail Customer Experience Specialist at Torrid, you will be responsible for delivering an outstanding shopping experience to our customers. This includes providing exceptional customer service, maintaining visual standards, and performing register functions.Main Responsibilities:• Ensure that all visual standards are met, including...
-
Service Support Specialist
1 day ago
Grand Rapids, Michigan, United States Morrison Industries Full timeIndustry Expert SupportMor-Value Parts seeks a highly skilled Customer Service Representative to join their team. As an industry expert support specialist, you will handle a wide range of customer requests related to parts for industrial floor care equipment. This involves providing fast and friendly service while maintaining a professional demeanor in a...
-
Financial Services Specialist
2 weeks ago
Grand Rapids, Michigan, United States One Stop Inc. Full timeAbout the PositionWe are seeking a detail-oriented Financial Services Specialist to support our team in Grand Rapids.Job SummaryThis role involves making initial collection calls on past due accounts and processing customer credit applications. The successful candidate will maintain accurate records and provide excellent customer service.Key...
-
Customer Service Representative Specialist
2 days ago
Grand Rapids, Michigan, United States U-Haul Full timeAbout U-HaulU-Haul is a leading provider of moving and storage solutions, offering a range of services to help individuals and businesses relocate. Our team of experts is dedicated to providing exceptional customer service and ensuring that every move is successful.
-
Customer Experience Specialist
2 weeks ago
Grand Rapids, Michigan, United States Ascend Wellness Holdings Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team at Ascend Wellness Holdings. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer experiences.About the RoleThis part-time position is...
-
Environmental Services Specialist
2 days ago
Grand Rapids, Michigan, United States Healthcare Services Group Full timeAbout the PositionWe are seeking an Environmental Services Specialist to join our team at Healthcare Services Group. In this role, you will play a critical part in ensuring the cleanliness and safety of our facilities. About UsAt HCSG, we prioritize our customers' needs and strive to deliver exceptional service. Our commitment to excellence has earned us a...
-
Power Generation Service Specialist
2 weeks ago
Grand Rapids, Michigan, United States Wolverine Power Systems Full timeWolverine Power Systems, a renowned leader in portable, residential, commercial, and industrial power generation services for over 25 years, invites applications for the position of Power Generation Service Specialist. This exciting opportunity is based in Zeeland, Michigan.Estimated Salary: $60,000 - $80,000 per annum, depending on experience.About UsWe are...