Customer Service Specialist

5 days ago


Grand Rapids, Michigan, United States The Hertz Corporation Full time
Job Description

The Hertz Corporation seeks a highly skilled Customer Service Specialist to provide exceptional customer service that exceeds expectations and fosters a culture of empowerment. This role is responsible for delivering first contact resolution, ensuring customer satisfaction and retention.

Key Responsibilities:
  • Provide personalized support to customers via phone, email, or in-person
  • Foster a positive and empowering customer experience
  • Collaborate with internal teams to resolve complex customer issues
Requirements:
  • Bachelor's degree in Business Administration or related field
  • 1+ year of customer-facing experience in the retail or automotive industry
  • Excellent communication and problem-solving skills

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on location and experience. If you are a motivated and customer-focused individual, we encourage you to apply.



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