Corporate Training Coordinator
3 weeks ago
Looking for a training specialist in Providence, RI.
Estimated salary is $24 - $32 per hour, depending on experience.
We are looking for someone to organize, develop and execute all aspects of the RIE Contact Center training curriculum. This includes instructor-led training modules, procedure manuals, job aids, eLearning assets and assessments for technical and operational training.
Responsibilities- Develop and implement comprehensive training programs for contact center teams.
- Collaborate with operational and product teams to identify and solve training gaps and stay aligned on future training requirements.
- Maintain and report on program participation, assessment results and retraining requirements.
What We Offer
Swoon handles staffing needs for over 80 Fortune 500 clients and has received several awards including the Inc. 5000 Fastest Growing Private Companies in the US from 2016-2020 and the Best and Brightest Companies to Work for in the Nation Award six years in a row.
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