Front Desk Team Lead
4 days ago
Job Summary:
Aimbridge Hospitality is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities:
- Assist the Front Desk Manager and/or General Manager in maintaining a high level of customer satisfaction
- Provide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
- Manage front desk operations, including check-in, check-out, and room assignments
- Collaborate with other departments to ensure seamless guest experiences
- Monitor and maintain accurate records of guest interactions and preferences
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 2 years of experience in a front desk or hospitality role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
What We Offer:
Aimbridge Hospitality offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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