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Front Desk Representative

2 months ago

Richmond, Virginia, United States Aimbridge Hospitality Full time
Job Summary

$15.00/HR

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling check-ins and check-outs in a friendly and efficient manner.
  • Providing attentive and courteous service to all guests, ensuring their needs are met and exceeded.
  • Maintaining accurate records and handling guest requests and concerns in a professional and timely manner.
  • Working effectively with other departments to ensure seamless guest experiences.
  • Staying up-to-date on hotel services, amenities, and promotions to provide guests with the best possible information.
Requirements:
  • High School diploma or equivalent required; college coursework in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • Positive and upbeat personality with a desire to deliver outstanding customer service.
  • Ability to multitask, be detail-oriented, and problem-solve in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
Benefits:
  • Competitive hourly rate of $15.00.
  • Opportunity to work for a global leader in third-party hotel management.
  • Chance to develop your skills and advance your career in the hospitality industry.
  • Collaborative and dynamic work environment.