Care Coordination Supervisor

5 days ago

Portland, Oregon, United States Multnomah County Full time
Job Summary

We are seeking a highly skilled and experienced Care Coordination Supervisor to join our team at Multnomah County. As a key member of our Behavioral Health team, you will be responsible for supervising the Substance Use Assessment Team, Jail Coordination Team, and a Housing Support Specialist. This is an exciting opportunity to make a meaningful impact in the lives of individuals and families in our community.

Key Responsibilities
  • Supervise and lead a team of professionals in providing high-quality care coordination services to individuals and families.
  • Develop and implement program plans and strategies to achieve departmental goals and objectives.
  • Collaborate with program leadership to develop and implement new programs and services.
  • Provide administrative and clinical supervision to team members, ensuring quality of care and compliance with county and departmental policies and procedures.
  • Research and gather program, local, state, federal, and funder-based rules, policies, procedures, and requirements to apply to program functions, training of staff, application to team licenses/certifications, and application in compliance with county collective bargaining agreements, Personnel Rules, etc.
  • Collaborate with program and division leadership to communicate and resolve any conflicts or undefined domain, to clarify to limit program liability and safety concerns.
  • Participate in ongoing administrative meetings with multiple county programs, community organizations, and State personnel for the purpose of program review and planning, quality improvement and assurance activities.
  • Develop and help implement strategic community outreach plans.
  • Oversee adherence to federal, state, county, and division regulations and rules and best practices for clinical documentation and recordkeeping.
  • Provide ongoing training to staff to enhance clinical expertise.
  • Oversee hiring, orientation, and performance evaluations for new and existing staff, including disciplinary action when needed.
  • Support ongoing performance development through coaching, meetings, and career planning.
  • Develop and organize staff training to ensure quality assurance, improvement, and adherence to best practices.
  • Monitor service delivery and respond to complaints, leading with equity and maintaining confidentiality.
Requirements
  • Certification: Must meet the standards of Certified Alcohol and Drug Counselor - II (CADC-II)
  • Education/Experience: Bachelor's degree from an accredited college or university in the mental health field with major coursework in social science, or a related field AND Three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position.
  • Preferred Qualifications/Transferable Skills: Leads with race through actions and advocacy with internal programs, with community partners and across departments throughout the county.
What We Offer

Multnomah County offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.

We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds. If you are passionate about making a difference in the lives of others and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

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