Care Coordination Supervisor

6 days ago


Portland, Oregon, United States Multnomah County Full time
About the Role

We are seeking a highly skilled and experienced Care Coordination Supervisor to join our Behavioral Health team at Multnomah County. As a key member of our team, you will be responsible for overseeing the development and implementation of our Care Coordination program, ensuring high-quality services are delivered to our clients.

Key Responsibilities
  • Program Development: Collaborate with program leadership to develop and implement the new Jail Coordination Team, Substance Use Assessment Team, and a new Housing and Retention Specialist position.
  • Supervision: Provide individual and team-based administrative and clinical supervision to the Jail Care Coordination Team, the Substance Use Assessment Team, and a Housing Specialist to ensure quality of client care, use of best practices in service delivery, and compliance with county and departmental policies.
  • Research and Compliance: Research and gather program, local, state, federal, and funder-based rules, policies, procedures, and requirements to apply to program functions, training of staff, application to team licenses/certifications, and application in compliance with county collective bargaining agreements, Personnel Rules, etc.
  • Collaboration and Partnerships: Collaborate with other leadership to provide administrative oversight of the programs and staff, including future program development and expansion, program reporting, and customer satisfaction evaluations.
  • Training and Development: Develop and implement strategic community outreach plans, provide ongoing training to staff to enhance clinical expertise, and oversee adherence to federal, state, county, and division regulations and rules and best practices for clinical documentation and recordkeeping.
  • Human Resources: Oversee hiring, orientation, and performance evaluations for new and existing staff, including disciplinary action when needed, and support ongoing performance development through coaching, meetings, and career planning.
Requirements
  • Certification: Must meet the standards of Certified Alcohol and Drug Counselor - II (CADC-II)
  • Education/Experience: Bachelor's degree from an accredited college or university in the mental health field with major coursework in social science, or a related field, and three to six years of experience that demonstrates the ability to perform the duties of the position.
  • Preferred Qualifications: Dual certification as Qualified Mental Health Professional (QMHP-C) with the Mental Health & Addiction Certification Board of Oregon (MHACBO), and a driver's license.
What We Offer

As a Care Coordination Supervisor at Multnomah County, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. We are committed to providing ongoing training and development opportunities to help you grow in your career.



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