Cloud Platform Operations Director

1 week ago

Cambridge, Massachusetts, United States Flagship Ventures Full time
Job Title: Associate Director/Director, Cloud Platform Operations

Flagship Pioneering is seeking an experienced Associate Director/Director, Cloud Platform Operations to join our team. As a key member of our Digital team, you will be responsible for the implementation, administration, and day-to-day operations of public cloud accounts used by Flagship Pioneering and our portfolio companies.

Key Responsibilities:
  • Define standards, processes, and procedures around Organizational Units, user access management, backups, BCDR, security configurations & guardrails, monitors and alerts, root cause analysis, tagging policies, change control, and budget tracking.
  • Work closely with partners, stakeholders, and internal customers to ensure alignment and consistency.
  • Identify, prioritize, and code operational innovations that increase productivity and create scalable value across the portfolio.
  • Leverage AWS services such as Lambda, EventBridge, CloudWatch, and CloudTrail to build observability, automation, and analytics tools.
  • Author and assemble relevant documentation and training sessions for users, administrators, and partners.
  • Establish standard operational targets, associated metrics, and programmatic methods of retrieval across dozens of portfolio companies.
  • Host regular platform operations reviews, creating business intelligence dashboards to present relevant metrics and updates to business stakeholders, leaders, and executives.
  • Manage and oversee the relationship and activities of MSPs.
  • Work with finance and leadership for all cloud-related budget planning and ongoing financial management for our companies and locations.
  • Define a cloud maturity roadmap for startups providing clear guidance on how to increase compliance with industry standard frameworks (e.g., CIS, GDPR, etc.) as companies scale.
Requirements:
  • 8+ years of coding experience (pref. Python).
  • 4+ years of experience in IT with a focus on platform operations, including networking, information security, project, people, and vendor management, and process development.
  • 3+ years of hands-on experience managing a production multi-account AWS environment.
  • Broad, deep, and current knowledge of AWS services, especially as they relate to platform operations, budgets, security, and compliance.
  • Addicted to metrics and ways to present them to drive decisions.
  • Exceptional project management skills.
  • People and vendor management experience.
  • A rational, risk-based philosophy to SecOps with a deep familiarity with compliance frameworks.
  • A people person with an exceptional ability to engage with stakeholders from end-user to executive level.
  • A well-turned Spidey-sense to understand how to best balance flexibility with standardization in each situation.

Flagship Pioneering and our ecosystem companies are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

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