Cloud Technical Specialist

1 week ago


Cambridge, Massachusetts, United States InterSystems Full time
Job Title: Applications Technical Specialist

As a key member of the Cloud team at InterSystems, you will play a vital role in ensuring the successful and timely support of hosted InterSystems environments, such as HealthShare Managed Solutions, Health Connect, and IRIS for Health.

Responsibilities:
  • Execute day-to-day operations of industry leading healthcare organizations.
  • Respond to incidents and troubleshoot them independently and using multiple data sources where required, in a timely manner, as per agreed incident management processes.
  • Complete detailed, logically consistent RCA reviews.
  • Optimize operational processes and procedures for maximum efficiency while maintaining high quality standards.
  • Interact with customers and internal stakeholders, answering questions, and resolving issues in a timely manner.
  • Pro-actively identify potential and/or actual issues affecting operational services and address them using agreed processes and operating procedures.
  • Keep up-to-date with InterSystems products and Healthcare and IT industry developments and undertake any relevant self-development or training.
  • Provide support for ingesting HL7 messages, CCD documents, and data formats.
  • Flexibility in shift schedule to provide coverage for the west coast.
Qualifications:
  • Bachelor's degree in computer science, Computer Engineering, or related field.
  • Familiarity with healthcare interoperability standards i.e. HL7, IHE, CCDA etc.
  • Knowledge and Experience with InterSystems technology is a bonus.
  • Excellent capabilities and facility with software development, programming, and/or applications.
  • Good troubleshooting experience across complex environments.
  • Enthusiastic about customer and team success.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression or any other legally protected category.

InterSystems is an E-Verify Employer in the United States.

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond.

Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe.

InterSystems also develops and supports data management in hospitals through the world's most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions.

The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries.

Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide.



  • Cambridge, Massachusetts, United States Integrated Resources, Inc ( IRI ) Full time

    About the Role:We are seeking a highly skilled Technical Project Specialist to join our Digital R&D Data Products team at Integrated Resources, Inc (IRI). As a key member of our team, you will collaborate with our vendor team to deliver business-critical capabilities in R&D portfolio space.Key Responsibilities:Collaborate with the vendor team to deliver...


  • Cambridge, Massachusetts, United States Zenith LifeScience Full time

    Job SummaryZenith LifeScience is seeking a highly skilled Senior Systems Administrator to join our Enterprise IT, R&D Solutions organization. This is a tremendous opportunity to take ownership and operation of new and existing systems both on-premises and in the Cloud (AWS).Key ResponsibilitiesHybrid IT Operations: Support day-to-day operations of our hybrid...


  • Cambridge, Massachusetts, United States TechData Service Company LLC Full time

    Job OverviewAs a key member of the Digital R&D Data Products team at TechData Service Company LLC, the Technical Analyst will play a crucial role in delivering business-critical capabilities in the R&D portfolio space.Key ResponsibilitiesCollaborate with the vendor team to design and implement technical solutions that meet business requirements.Evaluate...


  • Cambridge, Massachusetts, United States TechData Service Company LLC Full time

    Job OverviewAs a key member of the Digital R&D Data Products team at TechData Service Company LLC, the Technical Analyst will play a crucial role in delivering business-critical capabilities in the R&D portfolio space.Key ResponsibilitiesCollaborate with the vendor team to design and implement technical solutions that meet business requirements.Evaluate...


  • Cambridge, Massachusetts, United States RELX Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at RELX. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring that our products and services meet the highest standards of quality.ResponsibilitiesProvide technical...


  • Cambridge, Massachusetts, United States Philips Full time

    About the RoleWe are seeking a highly experienced and skilled professional to lead our cloud enablement and digital transformation efforts as the Head of Cloud Enablement and Innovation. This is a critical role that will play a key part in driving innovation and growth for our business units.Key ResponsibilitiesLead a global team responsible for building,...


  • Cambridge, Massachusetts, United States KBR Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at KBR. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Design, develop, implement, maintain, and configure software for...


  • Cambridge, Massachusetts, United States Google Full time

    About the RoleWe're looking for a skilled Senior Cloud Networking Engineer to join our team at Google. As a key member of our infrastructure team, you will design, develop, and deploy large-scale cloud networking solutions that meet the needs of our users.ResponsibilitiesDesign and develop cloud networking solutions using Google Cloud technologiesCollaborate...


  • Cambridge, Massachusetts, United States Elsevier Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Elsevier. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key ResponsibilitiesMonitor, support, and troubleshoot operating issues, including failures and service-level...


  • Cambridge, Massachusetts, United States Elsevier Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Elsevier. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers and internal teams.Key ResponsibilitiesMonitor and troubleshoot operating issues, including failures and service-level degradation.Resolve...


  • Cambridge, Massachusetts, United States 24M Technologies Full time

    Job Description**Job Title:** Senior IT Support Specialist**Job Summary:** We are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at 24M Technologies. As a key member of our support team, you will be responsible for providing advanced technical support to our clients, resolving complex technical issues, and contributing...


  • Cambridge, Massachusetts, United States GCR Technical Staffing Full time

    Job SummaryWe are seeking a skilled Wafer Fabrication Specialist to join our team at GCR Technical Staffing. As a key member of our production team, you will be responsible for performing standard wafer fabrication operations, including photolithography, electroplating, and chemical analysis.Key ResponsibilitiesPerform wafer fabrication operations, such as...


  • Cambridge, Massachusetts, United States GTN Technical Staffing Full time

    Job OpportunityWe are seeking a skilled Desktop Support Specialist to provide technical assistance with computer hardware and software.Key Responsibilities:Provide technical support via phone, in person, or electronicallyRecommend hardware and software improvements to enhance system performanceTrack customer issues and resolutions for effective...

  • Cloud Data Engineer

    4 hours ago


    Cambridge, Massachusetts, United States Catalytic Data Science Full time

    Job DescriptionJob Title: Cloud Data EngineerCompany: Catalytic Data ScienceJob Type: Full-timeLocation: Remote OpportunityAbout Us:Catalytic Data Science is a pioneering cloud R&D platform that integrates vast scientific resources, data, and analytic tools, enabling secure and scalable collaboration among R&D teams. Our platform helps teams achieve key...


  • Cambridge, Massachusetts, United States Iterative Scopes Full time

    IT Support Specialist Job DescriptionIterative Scopes is seeking a highly skilled IT support specialist to provide technical assistance to our staff.Key Responsibilities:Consult with IT managers and other departments as required.Provide IT assistance to internal staff and customers.Assist end-users with hardware functionality and software programs.Respond to...


  • Cambridge, Massachusetts, United States eTeam Full time

    **Job Title:** Technical Project Manager**Job Summary:** We are seeking a highly skilled Technical Project Manager to join our Digital R&D Data Products team at eTeam. As a key member of our team, you will be responsible for delivering business-critical capabilities in the R&D portfolio space.**Key Responsibilities:**Collaborate with the vendor team to...


  • Cambridge, Massachusetts, United States ThermoFisher Scientific Full time

    About Thermo Fisher ScientificWe are a leading global biotechnology company that enables our customers to make the world healthier, cleaner, and safer. Our mission is to accelerate research, solve complex scientific challenges, and support patients in need.Job DescriptionWe are seeking a highly motivated and experienced Technical Sales Specialist to join our...

  • Software Engineer III

    3 weeks ago


    Cambridge, Massachusetts, United States Google Full time

    About the RoleAs a Software Engineer III at Google, you will be part of a team that develops cutting-edge technologies to change how billions of users connect, explore, and interact with information and each other.ResponsibilitiesDesign, develop, test, deploy, maintain, and enhance software solutions for Google Cloud.Collaborate with peers and stakeholders...


  • Cambridge, Massachusetts, United States Pyramid Consulting, Inc Full time

    USA-Project Technical Coordinator III Job DescriptionWe are seeking a highly skilled Technical Coordinator III to join our team in Cambridge, MA. This is a 06+ months contract opportunity with long-term potential.Key Responsibilities:Plan and manage technical projects using Agile methodology and Planview Software.Collaborate with the Digital R&D Data...


  • Cambridge, Massachusetts, United States eTeam Full time

    **Job Title:** Technical Project Manager**Job Summary:** We are seeking a highly skilled Technical Project Manager to join our Digital R&D Data Products team at eTeam. As a key member of our team, you will be responsible for delivering business-critical capabilities in the R&D portfolio space.**Key Responsibilities:**Collaborate with the vendor team to...