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Technical Support Specialist

2 months ago


Atlanta, Georgia, United States Motion Recruitment Full time

Motion Recruitment is seeking to expand its engineering team by hiring a dedicated Technical Support Specialist. This position is designed for a full-time, on-site role, focusing on providing exceptional support in a dynamic environment.

The ideal candidate will be enthusiastic about developing their technical skills and advancing their career. Daily responsibilities will primarily involve troubleshooting mobile devices (Android) and various hardware issues, utilizing Windows 11 on desktop systems, and managing all levels of help desk tickets. A key requirement for this role is fluency in both Spanish and English, ensuring effective communication with a diverse clientele.

Key Responsibilities

  • Provide hands-on support as a Technical Support Specialist with 1-2 years of experience.
  • Demonstrate strong proficiency in Windows 11 and Android device troubleshooting.
  • Exhibit excellent written and verbal communication skills.
  • Show a willingness to learn and adapt in a fast-paced environment.

Preferred Qualifications

  • Fluency in Spanish and English.
  • Strong problem-solving and analytical thinking abilities.
  • Ability to commute to the designated office location.

Benefits
This is a full-time position offering a comprehensive benefits package, including:

  • Quarterly performance-based bonus.
  • 401(k) retirement plan.
  • Business casual work environment.
  • Complimentary parking.
  • Medical, dental, and vision insurance.
  • Paid holidays.

Applicants must possess current authorization to work in the US on a full-time basis.