Technical Support Specialist

21 hours ago


Atlanta, Georgia, United States DivIHN Integration Inc Full time

At DivIHN Integration Inc, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical repair direction and support on all client proprietary products. You will work closely with our vendors to help resolve diagnostic and repair direction for our customers.

About the Role:

The ideal candidate will have strong computer skills, excellent written and verbal communication, and basic automotive or truck technical knowledge. You will be able to multitask and work under pressure, adapting to new frequent processes and procedures quickly.

Key Responsibilities:

  • Provide technical repair direction and support on all client proprietary products
  • Work with vendors to resolve diagnostic and repair direction for customers
  • Aid customers after the sale of a product via case file or telephone
  • Utilize technical parts knowledge and understanding of vehicle operations to answer customer concerns

About Us:

DivIHN Integration Inc is an equal opportunity employer. We do not discriminate against any employee or qualified applicant on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.



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