Senior Customer Support Specialist

1 week ago


South Jordan, Utah, United States Russell Tobin Full time

Position: Senior Customer Support Specialist

Employment Type: Contract

Compensation: $20-$21.99/hour

Key Responsibilities

  • Engage with clients through various communication channels including phone, email, and chat.
  • Deliver informed responses to inquiries regarding products, pricing, and stock availability.
  • Collaborate with internal teams to fulfill client requirements effectively.
  • Perform data entry tasks across multiple platforms.

Required Qualifications

  • 1 to 3 years of relevant experience in a customer service role.
  • Exceptional verbal and written communication skills, along with strong phone etiquette.
  • Proficient in multitasking, organizing, and prioritizing tasks efficiently.

Preferred Qualifications

• Completion of an Associate's or Bachelor's degree.

• Previous experience in a contact center or financial services environment.

Benefits Overview

Russell Tobin provides eligible employees with a comprehensive benefits package that includes medical, dental, and vision insurance, supplemental coverage options, a 401(k) retirement plan, life and disability insurance, access to an employee assistance program, identity theft protection, legal support, and discounts with select vendors.



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