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Customer Service Specialist

2 months ago


South Jordan, Utah, United States Russell Tobin Full time
Job Overview

Position Title: Customer Support Specialist

Location: South Jordan, UT

Contract Duration: 6 months

Compensation: $21.99/hr. on W2

Preferred Qualifications:

  • Candidates with a College Degree or prior Contact Center Experience are preferred.

Role Summary: As a Customer Support Specialist, you will manage incoming calls related to various service inquiries. Your role will involve providing accurate and efficient responses while consistently achieving key performance metrics. Areas of support include cash management products, online services, and general account or financial inquiries. Ideal candidates will exhibit professionalism, ambition, and a strong commitment to delivering exceptional service.

Key Responsibilities:

  • Handling incoming calls with precision and efficiency.
  • Offering assistance on cash management products, online services, and general financial inquiries.
  • Fostering a collaborative and fast-paced team environment.
  • Effectively multitasking and adapting to changes in a dynamic financial service center.

Required Skills:

  • Preference for candidates with a College Degree or previous experience in a Contact Center.
  • Demonstrated professionalism, ambition, and dedication to providing top-tier service.
  • Strong communication skills and ability to thrive in a team-oriented setting.
  • Proficient in multitasking and adapting to fast-paced work environments.

Benefits of Working with Us:

  • Opportunity to engage with a respected financial institution.
  • A dynamic and collaborative workplace culture.
  • Competitive compensation and potential for career growth.
  • Be part of a team focused on excellence in client service.

Next Steps: If you are a dedicated professional with a commitment to exceptional service, we encourage you to consider the role of Customer Support Specialist. Become part of a team that excels in a fast-paced and dynamic environment.