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IT Support Specialist

2 months ago

South Jordan, Utah, United States Computing Concepts Inc Full time

Job Title: IT Support Specialist

Job Type: Full-time

Job Location: On-site

Job Description:

We are seeking a highly skilled IT Support Specialist to join our team at Computing Concepts Inc. as a Technical Support Professional. As a Desktop Support Technician, you will be responsible for providing high-quality end-user technical support related to enterprise software and hardware.

Key Responsibilities:

  • Provide technical support to end-users, troubleshooting and resolving hardware and software issues.
  • Install, modify, clean up, run diagnostic programs, and repair computer hardware and peripherals.
  • Diagnose and resolve complex technical issues in a fast-paced environment.
  • Communicate effectively with internal end-users, providing guidance and support while maintaining a professional demeanor.
  • Work independently and as part of a team to achieve goals and objectives.

Requirements:

  • 2-5 years of experience in a comparable complex, high-tech, and fast-paced work environment.
  • Excellent customer service and communication skills.
  • Ability to diagnose complex technical issues and provide effective solutions.
  • Self-motivated and able to work independently in a high-pressure environment.

What We Offer:

  • A competitive salary of $21/hour.
  • A long-term contract with opportunities for growth and development.
  • A dynamic and supportive work environment.