Senior Associate Vice President for Facilities and Operations

The Senior Associate Vice President for Facilities and Operations is a key leadership position at San Jose State University, responsible for providing strategic direction and oversight for the physical planning, development, and operation of all campus facilities. This role reports to the Vice President for Administration and Finance/CFO and plays a critical part in supporting the university's mission.

• Develop and implement master plans, land use plans, and area development plans to chart the future of the physical campus.
• Ensure compliance with CEQA/EIR and other land use regulatory authorities for all projects, including those pursued independently by campus auxiliaries.
• Maintain accurate facility information and space records to provide analysis and evidence-driven decisions.
• Conduct routine building and infrastructure facility condition assessments and utilize the information in physical and capital planning efforts and day-to-day decision-making.
• Develop and administer an inclusive and feedback-driven capital outlay planning process in collaboration with others.
• Direct the development of a comprehensive multi-year capital outlay program inclusive of university auxiliaries and fee-funded organizations.
• Serve as a project executive for large-scale major capital projects and/or highly sensitive projects, providing guidance, advice, and support to project teams to ensure success.
• Serve as a project executive and senior leader for real estate development projects, including development opportunity evaluation, real estate transaction efforts, and development project assessment, planning, and implementation, including public-private partnerships.
• Act as the University's construction administrator, responsible for the development and implementation of planning, design, and construction management processes and procedures, ensuring compliance with campus, systemwide, and state regulations and procedures.
• Oversee and administer the overall campus construction project portfolio, including development of the project implementation plan, including required consultants, selection of delivery methods, budgetary oversight, procurement methods, and contract compliance.
• Ensure robust communication with the campus and key stakeholders concerning campus construction projects, producing and publishing reports documenting project portfolio accomplishments and progress.
• Directly responsible for all services provided by Facilities Development & Operations.
• Oversee and administer the annual operating budget, including establishment of cost recovery methodologies and rates and utility rate models.
• Oversee efforts to ensure services are delivered in a manner aligned with campus priorities and expectations while doing so within assigned resource allocations.
• Oversee, administer, and directly lead efforts associated with the development of service level agreements with campus auxiliaries, fee-funded programs, and others.
• Oversee efforts across the development associated with personnel management, ensuring a consistent approach between units and compliance with campus, systemwide, and other requirements.
• Oversee the development and implementation of employee recognition and engagement initiatives, as well as training and professional development programs, including succession planning efforts.
• Serve as a key point of contact with University Personnel with respect to collective bargaining and labor relations issues.
• Ensure a high level of organizational responsiveness and communication to understand customer needs and maintain effective customer relationships.
• Oversee and administer efforts to improve the customer experience and ease access to services and information, utilizing varied methods of communication, including a robust unit website.
• Advise the Vice President-Administration & Finance on situations requiring political acumen and sensitivity, analyzing situations and developing possible solutions and recommendations for consideration, implementing such where directed.
• Participate in systemwide meetings, relevant trade associations, and conferences to remain current in industry best practices and serve on campus and systemwide committees as assigned.

• Thorough knowledge of physical planning principles and standards as related to a university and urban environment.
• Thorough knowledge of capital planning, including the ability to develop a broad and wide-ranging portfolio to support the University's goals and strategic initiatives.
• Thorough knowledge of real estate development, including property assessment, project feasibility, planning, financial, real estate transaction, and development phases of a project, including public-private partnerships.
• Thorough knowledge of and ability to administer a robust design and construction management program, utilizing various delivery and contracting methods while complying with campus, systemwide, and regulatory requirements.
• Demonstrated knowledge of and ability to effectively administer services necessary to efficiently maintain and operate a complex physical plant, inclusive of power generating systems and utilities networks, while complying with regulatory requirements.
• Demonstrated knowledge of and ability to effectively administer environmental health and safety programs, including maintaining compliance with regulatory requirements.
• Thorough knowledge of applicable state and federal codes and regulations pertaining to the development of land and/or construction of improvements, including the California Building Code, California Environmental Quality Act, and other regulations governing campus facilities.
• Demonstrated knowledge and understanding of public works contracting and procurement requirements and skills required to develop and analyze proposals and negotiate favorable business terms.
• Thorough knowledge of organizational management and strategic planning necessary to lead a large and complex organization, including the ability to develop and administer necessary plans, policies, processes, and procedures to achieve goals and priorities.
• Demonstrated record of successful financial planning, budgeting, and fiscal management, including the ability to successfully manage multi-functional programs with significant budgetary impact.
• Demonstrated ability to develop and monitor key performance metrics to ensure the department and its services operate efficiently while effectively serving the campus and meeting budgetary parameters.
• Demonstrated success implementing customer-focused and evidence-driven service approach to work efforts while motivating staff in a challenging environment, including the ability to establish programs to create a holistic service feedback loop upon which to base service level improvements.
• Extensive knowledge of personnel management in a collective bargaining environment, including interacting effectively with many levels of personnel, providing sound analysis and guidance to management staff, performance management, dispute resolution, and team development.
• Demonstrated ability to be a creative problem-solver, a strategic thinker, and an effective decision-maker.
• Ability to define problems, collect data, establish facts, and draw valid conclusions and to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with multiple abstract and concrete variables.
• Ability to maintain high-quality standards of work, leadership, ethics, commitment, and professional responsibility and judgment.
• Ability to effectively respond to the needs of the constituency for a major metropolitan university while driving and sustaining a high-performing, service-focused organization.
• Ability to communicate effectively and work harmoniously with a diverse group of individuals at all levels within and outside of the organization, often involving front-line contacts with a variety of campus and community individuals requiring active problem-solving and effective interpersonal skills.
• Ability to lead by example, modeling a caring, collaborative, and open culture and environment that values the individual, teams, and teamwork, ethical conduct, exemplary customer service, and quality results.
• Ability to establish and maintain effective working relationships and serve as a department liaison with other departments and individuals across the campus and with outside agencies and the community.
• Ability to effectively interpret, organize, and present information, ideas, and concepts in written or presentation format and use consultative, collaborative, and facilitation skills to obtain decisions required to move forward toward implementation.
• Ability to communicate with constituents in a professional and respectful manner.
• Ability to quickly obtain knowledge of and comply with organization, system-wide, and governmental policies, procedures, and regulations applicable to areas of responsibility.
• Ability to independently recognize and accommodate changing priorities, meet deadlines/goals, and complete routine tasks despite intermittent interruptions, including managing multiple tasks and working proactively to avoid crisis and backlog.
• Ability to build a culture of accountability and transparency characterized by individuals holding themselves personally accountable for their actions.
• Ability to foster teamwork by maintaining a positive, cooperative, productive work atmosphere while establishing effective working relationships within a diverse population and with those from various cultural backgrounds.
• Ability to operationalize sustainability concepts (economic justice, social justice, environmental justice) into all aspects of performing job duties.

• Bachelor's degree in urban or regional planning, engineering, architecture, construction, business administration, public administration, or a related field OR equivalent experience such as might be attained through ten years of progressively responsible experience, of which a minimum of three years is associated with senior-level experience.
• Ten years of progressively responsible experience within the field of facilities management, design/construction management, and real estate management, of which a minimum of three years is associated with senior-level experience in a complex organization.
• Demonstrated experience in a collective bargaining environment.
• Demonstrated success leading and overseeing teams responsible for the physical and/or capital planning and construction of large-scale commercial projects.
• Demonstrated acumen in the development of multi-year capital outlay plans.

• Master's degree in a related field.
• Certified Access Specialist through the California Division of the State Architect.
• Experience in a higher education environment.
• Demonstrated experience developing and implementing strategic plans.
• Demonstrated experience building and sustaining a high-performing, service-focused organization.