Customer Service Representative
5 days ago
About the Role:
Kneaders Bakery & Cafe is seeking a highly motivated and enthusiastic Front of House Team Member to join our dynamic team. As a Front of House Team Member, you will be responsible for providing exceptional customer service, working collaboratively with our team to ensure a seamless dining experience, and maintaining a clean and welcoming environment for our guests.
Key Responsibilities:
- Provide outstanding customer service, actively listening to guests and confidently suggesting menu items and gift options.
- Work quickly and efficiently, learning from mistakes and seeking opportunities to assist other departments as needed.
- Maintain a thorough understanding of our menu, ingredients, and preparation methods to effectively communicate with guests.
- Ensure compliance with local, state, and federal regulations for food handling and sanitation standards.
- Adhere to flexible scheduling standards, working a variety of shifts, including mornings, evenings, and weekends.
Requirements:
- 1+ years of customer service or serving experience (preferred, but not required).
- Attentiveness to compliance with local, state, and federal regulations for food handler and sanitation standards.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Must be 16+ years old to qualify for this position.
What We Offer:
- A competitive hourly wage, plus the opportunity to earn tips on each shift.
- A dynamic and supportive work environment, with opportunities for career growth and development.
- A comprehensive benefits package, including health insurance and pet insurance for eligible employees.
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