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Service Team Lead

2 months ago

Franklin Park, United States Chipotle Mexican Grill Full time

Job Summary

The Service Leader is a key member of our restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and efficient service area. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Maintain a clean and organized service area, including the dining room, kitchen, and restrooms
  • Ensure that all food is prepared and served safely and to the highest quality standards
  • Train and develop front-of-house crew members to provide excellent customer service
  • Monitor and maintain accurate records of customer feedback and complaints
  • Collaborate with kitchen staff to ensure seamless service and minimize wait times
  • Assist with inventory management and ordering supplies as needed
  • Participate in ongoing training and development to stay up-to-date on company policies and procedures

Requirements

  • Previous experience in a fast-paced food service environment
  • Strong leadership and communication skills
  • Ability to work effectively in a team environment
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to lift up to 50 pounds and stand for long periods of time

What We Offer

  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team-oriented culture
  • Ongoing training and development to help you grow in your career
  • A comprehensive benefits package, including medical, dental, and vision insurance