Patient Services Coordinator

1 week ago


Plymouth Meeting, Pennsylvania, United States W Cosmetic Surgery Full time
Position Overview

W Cosmetic Surgery is seeking a dedicated individual to serve as the primary point of contact at our front desk. This role is crucial as it shapes the initial experience of our patients, making it essential to embody professionalism and warmth.

The ideal candidate will possess a friendly demeanor and have a background in customer service, particularly in environments that prioritize high-quality interactions. Respect and dignity in communication are paramount.

Essential Qualifications

  • Minimum of 1 year experience in a front office role within a luxury service environment
  • Exceptional interpersonal communication skills
  • Friendly, compassionate, and engaging personality
  • Strong attention to detail and ability to manage multiple tasks effectively
  • Proficient in computer use; familiarity with EMA software is preferred

Key Responsibilities

  • Welcoming and assisting patients upon arrival
  • Managing phone inquiries, scheduling appointments, and processing payments
  • Providing information to patients and addressing their inquiries both in person and over the phone
  • Handling multiple tasks simultaneously
  • Performing additional duties as required

Our practice emphasizes collaboration, effective communication, and a positive work atmosphere. This role offers significant opportunities for professional growth.

Compensation and Benefits

  • Salary: Starting at $24.00 per hour
  • Job Type: Full-time
  • Expected Work Hours: 32 – 40 hours per week
  • Benefits include 401(k), health insurance, and paid time off

Medical Specialties

  • Medical-Surgical
  • Plastic Surgery

Work Schedule

  • Options for 10-hour or 8-hour shifts

Work Environment

This position requires in-person engagement with patients.



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