Medical Office Coordinator

1 week ago


Philadelphia, Pennsylvania, United States MidLantic Urology Full time

Job Summary:

MidLantic Urology is seeking a highly organized and detail-oriented Medical Receptionist to join our team in Philadelphia, PA. As a Medical Receptionist, you will play a critical role in ensuring the smooth operation of our office, providing exceptional patient care, and supporting our healthcare providers.

Key Responsibilities:

  • Assist with patient check-in and check-out processes, including verifying insurance coverage and collecting co-pays.
  • Schedule appointments for patients, either over the phone or during the check-out process.
  • Take clinical calls from patients and forward them to the appropriate provider.
  • Document all patient interactions and medical information in our Electronic Health Records (EHR) system.
  • Manage messages from patients and providers, ensuring timely and effective communication.
  • Manage provider medication refill requests and other administrative tasks.

Requirements:

  • One year of customer service experience, preferably in a healthcare setting.
  • Healthcare registration or admitting experience is a plus.
  • Familiarity with medical terminology and health care billing and authorization processes is a plus.

What We Offer:

  • Competitive compensation package commensurate with experience.
  • A comprehensive benefits package, including paid vacation time.


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