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Front Desk Coordinator

1 month ago

Charlotte, North Carolina, United States Speaks Law Firm Full time
Job Overview

Speaks Law Firm, a leading law firm based in Wilmington, NC, is seeking a highly skilled and bilingual Front Desk Receptionist to join their team in Charlotte. This role will be responsible for providing exceptional customer service, managing the front desk, and supporting the legal team.

Key Responsibilities:

  • Welcome clients and visitors with a warm and professional demeanor.
  • Answer and direct incoming calls, ensuring timely and accurate message forwarding.
  • Schedule and confirm appointments, maintaining a neat and organized calendar.
  • Coordinate with staff and clients to ensure seamless execution of tasks.
  • Provide administrative support, including copying, scanning, and emailing documents.
  • Maintain a tidy and welcoming front desk and lobby area.

Requirements:

  • High School Diploma or equivalent required.
  • Two years of customer service or reception experience preferred.
  • Bilingual in Spanish required.
  • Notary Public certification or willingness to obtain within six months.

What We Offer:

  • A dynamic and supportive work environment.
  • Professional growth opportunities.
  • An excellent benefit package, including medical, dental, vision, 401k, and PTO.