Front Desk Associate

4 weeks ago


Charlotte, North Carolina, United States Midas Hospitality Full time

Job Summary

We are seeking a skilled Front Desk Agent to provide exceptional customer service to our guests at the Courtyard hotel in Charlotte, NC. As a Front Desk Agent, you will be responsible for greeting and registering guests, assigning rooms, and handling guest inquiries and concerns.

Key Responsibilities

  • Provide warm and welcoming service to guests, ensuring a positive experience throughout their stay.
  • Register guests, assign rooms, and provide directions and information as needed.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Process guest payments and maintain accurate records of room availability and guest accounts.
  • Maintain a clean and organized front desk area, ensuring a safe and welcoming environment for guests.

Requirements

  • Previous experience in a customer service role, preferably in a hotel or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work a variety of shifts, including weekends and holidays.

About Us

Midas Hospitality is a dynamic and growing company that values its employees and strives to provide a positive and supportive work environment. We offer a range of benefits, including competitive pay, opportunities for growth and development, and a comprehensive benefits package.

Why Work for Us

  • Competitive pay and benefits package.
  • Opportunities for growth and development.
  • Supportive and positive work environment.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website for more information and to submit your application.


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