Public Safety Investigator

3 weeks ago

Atlanta, Georgia, United States Piedmont Healthcare Full time
Job Summary

Piedmont Healthcare is seeking a highly skilled Public Safety Investigator to join our team. As a Public Safety Investigator, you will be responsible for investigating and determining the scope, timing, and direction of crime and fraud investigations. You will also support all security functions to maintain a safe and secure environment.

Key Responsibilities
  • Demonstrate Piedmont values and excellent customer service to all patients, staff, and visitors within a Piedmont Facility.
  • Effectively identify case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations or PHC policy violations, and effectively prepare reports that detail investigation findings.
  • Gather data, analyze situations accurately, and adopt an effective course of action; reason logically, draw valid conclusions, and make appropriate recommendations.
  • Conduct effective follow-up investigations and inquiries into criminal complaints and criminal activity on or affecting PHC property, employees, patients, or guests.
  • Perform routine and assigned security investigations.
  • Respond appropriately to aggressive behavior and apply physical restraints.
  • Serve as a liaison with law enforcement partners.
  • Make sound judgments when utilizing force, including deadly force, to provide a safe environment.
  • Supervise, investigate, and ensure the proper conduct of use of force encounters for all staff.
  • Demonstrate respect and courtesy in the conduct of job performance.
  • Maintain training and readiness of self and public safety officers.
  • Maintain knowledge of laws, legal codes, court procedures, precedents, government regulations, organization policies, and processes.
Requirements
  • Certified Healthcare Security Supervisor (IAHSS) and Certified Advanced Healthcare Security Officer (IAHSS) required within one year of hire date.
  • Professional Certified Investigator (ASIS) required within two years of hire date.
  • Required to pass psychological screening during pre-employment screening.
  • Required to take periodic call.
  • Required to travel up to 50% of time to Piedmont Facilities across the System.
  • Certified Healthcare Protection Administrator (IAHSS) preferred.
  • BS/BA in healthcare management/business administration, criminal justice, or other related fields preferred.
  • Active Georgia Peace Officer Standards & Training (P.O.S.T.) certification preferred.
  • May be required to carry less lethal weapons such as a Taser CEW and/or an expandable baton.
  • May be required to carry company-approved firearm.
  • To carry a lethal or less-lethal weapon, the Investigator must pass and maintain all training requirements.
Knowledge, Skills, and Abilities
  • Capable of demonstrating basic literacy and satisfactory interpersonal communication skills.
  • Ability to learn and operate computerized security systems, concealed weapons screening systems, CCTV monitoring equipment, advanced video analytics/threat detection platforms, and standard 2-way radios.
  • Skill and ability in Microsoft Office applications.
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of people, data, property, and institutions.
  • Identifies complex problems and reviews related information to develop and evaluate options and implement solutions.
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Gather data, analyze situations accurately, and adopt an effective course of action; reason logically, draw valid conclusions, and make appropriate recommendations.
  • Establish and maintain effective cooperative relationships with those contacted in the course of work.
  • Possess public/human relations skills, able to cope with stress and emergency situations.
  • Write clear and comprehensive status reports, and correspondence; present ideas and information effectively, visually, orally, and in writing.
  • Ability to facilitate change processes and work collaboratively with diverse, multidisciplinary teams.
  • Ability to work independently with minimal supervision.

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