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Public Safety Investigator
2 months ago
Piedmont Healthcare is seeking a highly skilled Public Safety Investigator to join our team. As a key member of our security operations, you will be responsible for investigating and determining the scope, timing, and direction of crime and fraud investigations.
Key Responsibilities- Demonstrate Piedmont values and excellent customer service to all patients, staff, and visitors within a Piedmont Facility.
- Effectively identify case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations or PHC policy violations, and prepare reports that detail investigation findings.
- Gather data, analyze situations accurately, and adopt an effective course of action; reason logically, draw valid conclusions, and make appropriate recommendations.
- Conduct effective follow-up investigations and inquiries into criminal complaints and criminal activity on or affecting PHC property, employees, patients, or guests.
- Perform routine and assigned security investigations.
- Respond appropriately to aggressive behavior and apply physical restraints.
- Serve as a liaison with law enforcement partners.
- Make sound judgments when utilizing force, including deadly force, to provide a safe environment.
- Supervise, investigate, and ensure the proper conduct of use of force encounters for all staff.
- Demonstrate respect and courtesy in the conduct of job performance.
- Maintain training and readiness of self and public safety officers.
- Maintain knowledge of laws, legal codes, court procedures, precedents, government regulations, organization policies, and processes.
- Five (5) years general security, military, or other public safety experience required, with two (2) years of experience in a related job where required to actively carry a firearm in the regular course of duty preferred.
- Two (2) years of investigative experience required.
- Certified Healthcare Security Supervisor (IAHSS) and Certified Advanced Healthcare Security Officer (IAHSS) required within one year of hire date.
- Professional Certified Investigator (ASIS) required within two years of hire date.
- Required to pass psychological screening during pre-employment screening.
- Required to take periodic call.
- Required to travel up to 50% of time to Piedmont Facilities across the System.
- Certified Healthcare Protection Administrator (IAHSS) preferred.
- BS/BA in healthcare management/business administration, criminal justice, or other related fields preferred.
- Active Georgia Peace Officer Standards & Training (P.O.S.T.) certification preferred.
- Capable of demonstrating basic literacy and satisfactory interpersonal communication skills.
- Ability to learn and operate computerized security systems, concealed weapons screening systems, CCTV monitoring equipment, advanced video analytics/threat detection platforms, and standard 2-way radios.
- Skill and ability in Microsoft Office applications.
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of people, data, property, and institutions.
- Identifies complex problems and reviews related information to develop and evaluate options and implement solutions.
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Gather data, analyze situations accurately, and adopt an effective course of action; reason logically, draw valid conclusions, and make appropriate recommendations.
- Establish and maintain effective cooperative relationships with those contacted in the course of work.
- Possess public/human relations skills, able to cope with stress and emergency situations.
- Write clear and comprehensive status reports, and correspondence; present ideas and information effectively, visually, orally, and in writing.
- Ability to facilitate change processes and work collaboratively with diverse, multidisciplinary teams.
- Ability to work independently with minimal supervision.