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Patient Access Representative
2 months ago
About the Role
Sentara is seeking a Patient Access Representative to join our team. As a Patient Access Representative, you will be the first point of contact for patients and families, providing a positive and welcoming experience.
Key Responsibilities
- Verify patient identity and select the correct patient record
- Review schedules and physician orders to register patients for the appropriate service
- Scan important documents, such as insurance cards and ID's, and verify and enter patient demographic and insurance information into the electronic health record
- Explain and complete complex regulatory and compliance documents, adhering to all applicable privacy and compliance standards
- Collect co-payments, deposits, and outstanding balances, and perform transactions securely
Requirements
- High School Grad or Equivalent (Required)
- Customer Service and Data Entry experience
What We Offer
Sentara offers a competitive benefits package, including medical, dental, vision, paid time off, sick leave, tuition reimbursement, and a 401k/403B plan. We also offer career advancement opportunities and a supportive work environment.
About Sentara
Sentara is a healthcare organization that values diversity, inclusion, and belonging. We are committed to improving health every day and strive to be the healthcare choice of the communities we serve.
