Gastro Health Front Desk Representative

3 days ago


Woodbridge, Virginia, United States Gastro Health Full time
About the Role

Gastro Health is seeking a highly skilled and organized Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Greet patients in a friendly and professional manner, ensuring a positive first impression of our practice.
  • Utilize our practice management system to create and manage provider records, scan medical records and documents, and maintain accurate insurance information.
  • Verify registration forms are complete and obtain necessary information from patients, including referring physician and primary physician details.
  • Ensure patients have current referrals on file and obtain new referrals as needed.
  • Verify insurance benefits and eligibility prior to office visits and procedures, and collect applicable co-payments and deductibles from patients.
  • Maintain the cleanliness and organization of the lobby and reception area, including stocking business cards and other materials.
Requirements
  • High school diploma or equivalent required.
  • 2+ years of experience in a medical practice or similar setting preferred.
  • Bilingual (Spanish) skills a plus.
  • eClinicalWorks (eCW) experience desired.
  • Ability to travel to different centers as needed.
Benefits

Gastro Health offers a comprehensive benefits package to our eligible employees, including:

  • 401(k) retirement plans with employer contributions.
  • Discretionary profit-sharing contributions.
  • Health insurance.
  • Employer contributions to HSAs and HRAs.
  • Dental insurance.
  • Vision insurance.
  • Flexible spending accounts.
  • Voluntary life insurance.
  • Voluntary disability insurance.
  • Accident insurance.
  • Hospital indemnity insurance.
  • Critical illness insurance.
  • Identity theft insurance.
  • Legal insurance.
  • Pet insurance.
  • Paid time off.
  • Discounts at local fitness clubs.
  • Discounts at AT&T.

We also participate in the Tickets at Work program, offering discounts on concerts, travel, movies, and more.

Gastro Health is an Equal Opportunity Employer and welcomes applications from diverse candidates.



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