Family Support Specialist
6 days ago
Pacific Clinics is a leading nonprofit provider of behavioral and mental health services and support in California. Our team of over 2,000 employees speaks 22 languages and is dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services.
Job SummaryWe are seeking a Family Partner I to work within our vision, mission, and philosophy to provide support and coaching on specific skill sets for caregivers. The successful candidate will provide a parent perspective in various settings, support the development of a shared understanding between individuals and groups, and use personal and professional life experiences to establish credibility and infuse hope for a better future.
Responsibilities and Duties- Provide peer support to parents and caregivers served by the program.
- Assist parents and caregivers with information about the agency and the process and procedures.
- Participate in providing a variety of support services for parents/caregivers.
- Coach families to make decisions and develop plans based on their needs.
- Collaborate and participate in Child and Family team (CFT) meetings.
- Identify community connections for internal teams.
- Serve as a consultant and support shared understanding.
- Provide non-judgmental, culturally informed support to parents and caregivers.
- Explore, identify, and work to (re)establish natural support systems.
- Model and coach effective coping techniques for parents and caregivers.
- Provide a caregiver's perspective in agency service support structures.
- Assist with the design and implementation of internal and external trainings.
- Utilize conflict resolution skills.
- Participate in continuous learning process.
- Maintain and manage schedule effectively.
- Produce and maintain accurate and timely documentation.
- Hold staff accountable to service delivery principles.
- Participate in service improvement and development efforts.
- Participate in program and system meetings.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
MINIMUM EDUCATION AND/OR EXPERIENCE:
- High School diploma or GED required.
- Be able to articulate the experience and perspective of a parent/caregiver or relative of a child with complex needs involving mental health, child protective, or probation services.
- 3 years as a parent or caregiver of a special needs child.
OTHER SPECIFIC REQUIREMENTS:
- Therapeutic crisis intervention and Agency training.
PREFERRED QUALIFICATIONS:
- Some college education is preferred.
HIGHLY DESIRABLE QUALIFICATIONS:
- Speak, read, and/or write another language.
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