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MSP Technical Specialist

1 month ago

Red Bank, New Jersey, United States Enterprise Engineering Full time
Job Title: MSP Engineer

Enterprise Engineering is seeking an experienced MSP Engineer to join our team. As an MSP Engineer, you will be responsible for providing technical support and solutions to our clients.

Key Responsibilities:
  • Provide exceptional technical support and solutions to clients
  • Manage and monitor networks, systems, and devices for assigned clients
  • Develop and plan long-term IT projects and strategies
  • Collaborate with clients to understand their technical needs and develop solutions
  • Implement and maintain IT systems and infrastructure
  • Ensure timely and effective resolution of technical issues
  • Document and maintain technical knowledge and best practices
Requirements:
  • 3-5 years of experience in a Help Desk/End User/Desktop support environment
  • Knowledge of computer operations and standard software packages (MS Office Suite, Adobe)
  • Experience with MS Server environments: Active Directory, Windows 10, 11, MS 365 administration and security
  • Knowledge of Kaseya Autotask PSA a plus
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Highly motivated and flexible
Preferred Qualifications:
  • A+ certification
  • Knowledge and experience using remote access tools
  • Previous experience providing customer support over the phone
  • Effective time management skills

Enterprise Engineering offers a dynamic and challenging work environment with opportunities for growth and development. If you are a motivated and experienced MSP Engineer looking for a new challenge, please submit your application.