Senior Claims Specialist

4 weeks ago


Red Bank, Tennessee, United States Axis Services Full time
Job Title: Senior Claims Specialist - Management Liability

This is an exciting opportunity to join Axis Services, a trusted global provider of specialty lines insurance and reinsurance, as a Senior Claims Specialist - Management Liability. We are seeking an experienced professional to join our North America Claims team and report to the Head of Management Liability Liability Claims.

The selected candidate will work closely with colleagues across Axis Insurance, including North American Claims and International Claims, as well as the Commercial Management Solutions (CMS) and Financial Institutions (FI) Business Units, to develop and drive an industry-leading claims offering and strategy.

Key Responsibilities:
  • Handling and managing a wide variety of Management Liability Claims, including Public and Private Company Directors and Officers (D&O), Bankers Professional Liability (BPL), Investment Advisors, Private Equity Errors and Omissions (E&O)/D&O, Insurance Company Professional Liability (ICPL), and Transactional Liability claims.
  • Investigation, analysis, and evaluation of coverage liability and damages, within best practices.
  • Providing technical advice, training, and guidance as needed to junior team members and internal business partners.
  • Reviewing management liability claims to determine the nature of loss, coverage provided, and scope of claim, and guiding strategic direction regarding settlement/disposition of claims.
  • Developing and maintaining relationships with internal and external partners.
  • Escalating coverage issues and recommending outside coverage counsel assignments for approval, where warranted.
  • Formulating claims and litigation strategies, assigning, directing, and managing outside counsel.
  • Managing costs, including use of coverage counsel and litigation costs, and collaborating and working with the Litigation Management and Vendor Management teams to ensure cost management and the development and enhancement of counsel panel.
  • Fostering relationships and communicating extensively with senior executives, brokers, reinsurers, actuaries, underwriters, insureds, and auditors (both external and internal).
  • Supporting underwriting inquiries and information requests and drafting, reporting claim trends, data analysis, and risk assessments.
  • Leading and participating in presentations and discussions with Underwriters and Insureds on large losses and claim trends.
  • Participating in claim audits.
  • Participating in special projects and department initiatives.
  • Identifying, liability, and coverage trends and issues with both individual and portfolio impact and formulating the processes and strategies for handling such claims, as well as ensuring accurate and consistent claims management across impacted underwriting segments and lines of business.
Requirements:
  • Minimum of 5-7 years of Management Liability claims management experience.
  • Juris Doctorate.
  • Minimum of 5-7 years of experience handling Management Liability claims.
  • Demonstrated ability to work effectively as part of a team, meet deadlines, and successfully perform in a changing and at times, challenging work environment.
  • High exposure/complex claim exposure evaluation skills.
  • Demonstrated ability to manage the flow associated with Management Liability claims and manage KPIs.
  • Excellent negotiation, communication, and interpersonal skills.
  • Possess required states claims adjusters licenses or ability to obtain such licenses as required within days of hiring (preferred states are NY, CA, FL, and/or TX, among others).
  • Demonstrated leadership, organizational, and management skills or experience practicing law as well as claims management (both directly managed and TPA managed claims).
  • Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally, as well as the ability to identify and resolve complex, disputed claims.
  • Analytical thinker that can drive results using all facets of the legal and claims processes.
  • Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues.
  • Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints.
  • Demonstrated ability and experience handling management liability claims involving a wide variety of loss scenarios, as well as reporting and presenting about same to senior management.
  • In-depth knowledge of claims, litigation, arbitration, and trial processes, as well as excellent analytical, investigative, and negotiating skills.

We offer a comprehensive and competitive benefits package, including medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. The specific salary offer will be based on an assessment of a variety of factors, including the experience of the successful candidate and their work location. In addition, all employees are eligible for competitive incentive targets, with awards based on overall corporate and individual performance.



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