Senior Claims Specialist

2 days ago


Red Bank, New Jersey, United States Axis Services Full time
Job Title: Senior Claims Specialist - Ocean Marine Claims

We are seeking a highly skilled and experienced Senior Claims Specialist to join our North America Claims team at Axis Services. As a key member of our team, you will be responsible for handling Ocean Marine Claims and developing a sophisticated team of claims professionals.

Key Responsibilities:
  • Investigate, analyze, and evaluate coverage liability and damages for Ocean Marine Claims
  • Provide technical advice, training, and guidance to direct reports and TPA/Contractor adjusters
  • Recruit, hire, and retain top talent and develop succession plans
  • Review claims to determine nature of loss, coverage provided, and scope of claim
  • Develop and maintain relationships with internal and external partners
  • Collaborate with the Specialty Complex Claims team on coverage disputes and litigation matters
  • Escalate coverage issues and recommend outside coverage counsel assignments
  • Formulate claims and litigation strategies, assign, direct, and manage outside counsel
  • Manage costs, including use of coverage counsel and litigation costs
  • Foster relationships and communicate extensively with senior executives, brokers, reinsurers, actuaries, underwriters, insureds, and auditors
  • Support underwriting inquiries and information requests regarding policy construction and drafting
  • Maintain documentation of key line of business statistics and metrics
  • Lead and participate in presentations and discussions with Underwriters and Insureds on large losses and claim trends
  • Lead and participate in claim audits, audit wrap up meetings, and formal result reporting
  • Identify liability and coverage trends and issues with both individual and portfolio impact
  • Actively coach and mentor direct reports, provide regular feedback, and develop employees for broader roles and responsibilities
Requirements:
  • 5-10+ years of claims management experience in Casualty and/or Specialty Lines Claims
  • Demonstrated leadership, organizational, and management skills or experience practicing law as well as claims management
  • Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally
  • Analytical thinker that can drive results using all facets of the legal and claims processes
  • Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues
  • Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints
  • Demonstrated ability and experience handling casualty claims involving a wide variety of loss scenarios
  • In-depth knowledge of claims, litigation, arbitration, and trial processes as well as excellent analytical, investigative, and negotiating skills
  • Bachelors degree required, JD a plus
  • Technical knowledge, skills, and training within the field to include complex coverage analysis and experience required
  • Confidence in coverage, evaluation, and reserving
  • Excellent writing and editing skills
  • Solid negotiation and settlement skills
  • Supervisory perspective, with experience providing direction and authority to adjusters
  • Familiarity with KPI, Data, and Metrics a plus
  • Valid licenses by state as required and add states to certifications as needed
What We Offer:

We offer a competitive salary range of USD $145,000 - $170,000 USD, based on experience and work location. In addition, all employees are eligible for competitive incentive targets, with awards based on overall corporate and individual performance. We also offer a comprehensive and competitive benefits package, including medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.



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