Healthcare Business Banking Support Specialist

4 weeks ago


Sacramento, California, United States U.S. Bank Full time
Job Summary

We are seeking a skilled Healthcare Support Specialist to join our team at U.S. Bank. As a key member of our healthcare banking team, you will provide exceptional support to our customers and help drive business growth.

Your primary responsibilities will include:

  • Providing timely and professional support to customers and sales teams
  • Assisting with loan processing, customer accounts, and inquiries
  • Working closely with Healthcare Relationship Managers to drive business growth and client satisfaction

To be successful in this role, you will need:

  • A Bachelor's degree or equivalent work experience
  • Seven or more years of job-related experience
  • Considerable knowledge of commercial loans and bank products and services
  • Proven customer service and problem resolution skills
  • Proficient computer navigation skills using software packages like nCino, Salesforce, and Microsoft Office

We offer a comprehensive benefits package, including a competitive salary, incentive and recognition programs, equity stock purchase, and pension. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Benefits:

Our benefits package includes:

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

We are an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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