Veterinary Client Service Liaison

5 days ago


Atlanta, Georgia, United States VCA Animal Hospitals Full time

We are seeking a highly skilled and professional Client Service Representative to be the face of Dunwoody Veterinary Center.

The ideal candidate will be responsible for delivering exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

The Client Service Representative will also be responsible for scheduling and confirming appointments, placing outbound calls for follow-ups, and presenting and explaining fees, including processing payments.

Additionally, the CSR will manage medical records, charts, reports, and correspondence, and ensure that the facility is neat and clean at all times.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts, and more.

Key Responsibilities:

  • Scheduling and confirming appointments
  • Placing outbound calls for follow-ups and reaching out to prospective clients
  • Presenting and explaining fees, including processing payments
  • Managing medical records, charts, reports, and correspondence
  • Hospital maintenance and ensuring the facility is neat and clean at all times

Benefits:

  • Competitive compensation
  • Great benefits for eligible employees
  • Medical/dental
  • Generous personal pet care discounts
  • More

We are proud to be an Equal Opportunity Employer - Veterans / Disabled.



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