Veterinary Client Service Representative

2 days ago


Atlanta, Georgia, United States VCA Animal Hospitals Full time

Job Summary: We are seeking a highly skilled and personable Veterinary Client Service Representative to join our team at Dunwoody Veterinary Center. As the face of our practice, you will be responsible for delivering exceptional customer service, building and maintaining client trust, and ensuring a positive experience for every pet owner who walks through our doors.

Key Responsibilities:

  • Provide exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Schedule and confirm appointments, as well as place outbound calls for follow-ups and prospective clients.
  • Present and explain fees, including processing payments, and recommend and obtain products and services.
  • Manage medical records, charts, reports, and correspondence, and maintain a clean and organized facility.

What We Offer: We provide competitive compensation, a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), and generous employee pet discounts.

Equal Opportunity Employer: We are proud to be an Equal Opportunity Employer - Veterans / Disabled.



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