Customer Service Representative
1 week ago
The Player Services Representative will be responsible for providing exceptional guest service, both internal and external, while safeguarding company funds and maintaining accurate accountability of funds.
Pearl River Resort Associates are required to adhere to any and all company and departmental policies, practices, and procedures. They must contribute to a safe work environment by complying with established safety guidelines, identifying potential safety hazards, and reporting them to the appropriate person for proper resolution.
The Player Services Representative is expected to maintain a professional departmental, company, and community reputation. Key responsibilities include:
- Promoting positive Guest Relations through prompt, courteous, and efficient service.
- Responding to reasonable guest requests or placing the guest in contact with the appropriate person.
- Maintaining the strictest confidence of any-and-all confidential information in an orderly fashion.
- Providing guest information regarding the use and benefit of the Player's Club Cards, answering questions pertaining to ratings, complimentary offers, etc.
- Issuing complimentary gaming incentives as per established point/comp structure.
- Holding accountability for the accuracy and thoroughness of Resort and departmental records and reports.
- Maintaining a current working knowledge and following all Gaming regulations, policies, and procedures of the Resort and Player Services and Title 31 regulation.
- Operating any and all equipment required to perform duties.
- Accurately accounting for cash and paperwork, balancing assigned bankroll.
To be successful in this role, the Player Services Representative must possess excellent communication (oral and written), organizational, and analytical skills. They should have the ability to read, analyze, and interpret complex documents, respond to common inquiries or complaints, and effectively present information in one-on-one and small group situations.
-
Customer Service Representative
2 days ago
Louisville, Mississippi, United States Choctaw Resort Development Enterprise Full timeJob Title:Customer Service Representative">About the Role:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Choctaw Resort Development Enterprise. As a Customer Service Representative, you will be responsible for providing exceptional guest service, ensuring the accuracy of transactions, and maintaining a...
-
Customer Service Representative
2 weeks ago
Louisville, Mississippi, United States Wal-Mart Stores , Inc. Full timeAs a Customer Service Representative at Wal-Mart Stores, Inc., you will play a vital role in creating a positive experience for our customers. Your primary responsibility will be to greet and assist customers with their needs, providing exceptional service and ensuring they have a great first and last impression of our store.Key Responsibilities:Greet...
-
Customer Service Representative
2 weeks ago
Louisville, Mississippi, United States Dollar Tree Full timeJob Title: Retail Sales Associate/Cashier/Team MemberAbout the Role:We are seeking a Customer Service Representative to provide exceptional customer service, operate assigned cash registers, and maintain the security of all cash at Dollar Tree. As a key member of our store staff, you will be responsible for handling all sales transactions with accuracy and...
-
Customer Service Representative
4 weeks ago
Louisville, Mississippi, United States Wal-Mart Stores , Inc. Full timeAbout the Role: As a customer service representative at Walmart, you will be part of a fast-paced and customer-centric environment. Your primary responsibility will be to ensure fuel station operations run smoothly while maintaining high standards of customer satisfaction.Key Responsibilities:Greet customers with a smile and provide excellent customer...
-
Customer Service Representative
2 weeks ago
Louisville, Mississippi, United States Choctaw Resort Development Enterprise Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Pearl River Resort. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for providing exceptional dining service to our guests.
-
Customer Service Representative
2 weeks ago
Louisville, Mississippi, United States Walmart Full timeAbout the Job:">We are seeking a highly motivated and organized individual to join our team as a Cashier at Walmart. As a key member of our sales floor team, you will be responsible for ensuring that customers receive a high level of service and assistance.">Responsibilities:">">Providing exceptional customer service and responding to customer...
-
Customer Service Ambassador
4 weeks ago
Louisville, Mississippi, United States Family Dollar Full timeFamily Dollar Job DescriptionAs a Customer Service Representative at Family Dollar, you will:Key ResponsibilitiesProvide exceptional service to customersGreet customers and assist them with merchandise selectionComplete cash register transactions and answer questions about store merchandiseContribute to a positive and welcoming store...
-
Customer Service Representative
2 weeks ago
Louisville, Mississippi, United States Hope Credit Union Full timeJob Summary">The Branch Service Professional is responsible for providing exceptional customer service and support to members. This role involves maintaining accurate records, resolving member issues, and contributing to the overall success of the branch. Key Responsibilities: • Establish and maintain member accounts • Provide service excellence to...
-
Customer Service Representative
2 days ago
Louisville, Mississippi, United States Wal-Mart Stores , Inc. Full timeResponsibilities and RequirementsYour primary responsibilities include:Smile, greet, and thank customers with a positive attitudeStand for long periods while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededThe...
-
Financial Service Representative
1 week ago
Louisville, Mississippi, United States Hope Credit Union Full timeJob Overview:The Financial Service Representative plays a vital role at HOPE Credit Union, providing exceptional service to members while processing various financial transactions efficiently.Key Responsibilities:Transaction Processing: Prepare and process teller transactions accurately and effectively.Cash Handling: Adhere to established cash handling and...
-
Customer Service Ambassador
2 days ago
Louisville, Mississippi, United States Wal-Mart Stores , Inc. Full time**Job Summary:**We are seeking a highly skilled and customer-focused individual to join our team as a Front End Services associate. As a key member of our front-end team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and ensuring seamless shopping experiences for our...
-
Financial Service Representative
1 day ago
Louisville, Mississippi, United States Hope Credit Union Full timeCompany Overview:">Hope Credit Union is a financial institution that provides various services to its members. As a Teller, you will play a crucial role in helping customers achieve their financial goals.">Job Description:">">Process financial transactions for members, including deposits, withdrawals, and payments">Maintain accurate records of transactions...
-
Customer Support Specialist
2 days ago
Louisville, Mississippi, United States Hope Credit Union Full timeJob SummaryThe Member Service Representative (MSR) plays a critical role in delivering exceptional customer service and support to H.O.P.E. Credit Union members. This position requires a high level of external and internal public contact, as well as management of various records and file systems. The MSR is responsible for establishing and maintaining member...
-
Customer Service Coordinator
2 weeks ago
Louisville, Mississippi, United States H&R Block Full timeH&R Block is seeking a highly organized and customer-focused Customer Service Coordinator. As a key member of our team, you will be responsible for providing exceptional service to clients by answering phones, greeting clients in a personalized manner, and scheduling appointments. This role is ideal for individuals who are detail-oriented, communicative, and...
-
Customer Service Manager
6 days ago
Louisville, Mississippi, United States The Junction Full time**The Junction Company Overview**We are a family-owned petroleum company with 11 C-Store locations and many dealers throughout the state of Mississippi. Our goal is to provide excellent customer service and top-quality products.
-
Branch Operations Representative
1 day ago
Louisville, Mississippi, United States Hope Credit Union Full timeJob DescriptionWe are seeking a highly skilled and experienced professional to join our team as a Member Service Representative. As a key member of our branch operations team, you will be responsible for providing exceptional service to our members, managing member accounts, and contributing to the overall success of the branch.In this role, you will be...
-
Retail Sales Associate
4 weeks ago
Louisville, Mississippi, United States Wal-Mart Stores , Inc. Full time**Company Overview**Wal-Mart Stores, Inc. is a leading international retailer committed to saving people money so they can live better - anytime and anywhere.We are driven by a passion to serve our customers, employees, shareholders, communities and the environment. Our stores offer an unparalleled selection of value-priced merchandise, from groceries and...
-
Customer Service Team Lead
6 days ago
Louisville, Mississippi, United States The Junction Full timeJob ResponsibilitiesCash Handling: Accurately operate the cash register and maintain proper cash control procedures.Inventory Management: Effectively manage stock levels, replenish supplies, and maintain a clean and organized store environment.Safety and Compliance: Ensure adherence to all safety rules and regulations, promoting a safe working environment...
-
Casino Services Associate
7 days ago
Louisville, Mississippi, United States Choctaw Resort Development Enterprise Full timeAbout the RoleWe are seeking a skilled and customer-focused associate to join our team as a Player Services Representative. This role offers the opportunity to work in a dynamic environment, providing top-notch service to our guests while maintaining accuracy and attention to detail.Key ResponsibilitiesOffer exceptional guest service, responding promptly and...
-
Financial Services Representative
2 days ago
Louisville, Mississippi, United States Hope Credit Union Full timeCompany OverviewHOPe Credit Union is a leading financial institution in the Deep South, providing financial services and resources to under-resourced communities since 1994. With a presence in Alabama, Arkansas, Louisiana, Mississippi, and Tennessee, we have positively impacted over three million people and billions of dollars in persistent poverty...