Casino Services Associate

7 days ago


Louisville, Mississippi, United States Choctaw Resort Development Enterprise Full time

About the Role

We are seeking a skilled and customer-focused associate to join our team as a Player Services Representative. This role offers the opportunity to work in a dynamic environment, providing top-notch service to our guests while maintaining accuracy and attention to detail.

Key Responsibilities

  1. Offer exceptional guest service, responding promptly and efficiently to their needs.
  2. Conduct transactions accurately, processing cash, checks, debit/credit cards, and exchanges.
  3. Manage cash and paperwork, ensuring balance and accountability.
  4. Participate in training and professional development opportunities to enhance skills and knowledge.
  5. Maintain confidentiality and adhere to security protocols.

Qualifications

  • Age: 21 years or older.
  • Gaming license: Ability to obtain and maintain a gaming license from the Choctaw Gaming Commission.
  • Education: High school diploma or GED required; prior money handling experience preferred.
  • Testing: Pass the Basic Math Test with an 85% score.

Benefits

  • Career growth opportunities within a dynamic organization.
  • Ongoing training and professional development.
  • A competitive salary range ($40,000-$55,000) reflecting your skills and experience.
  • A fun and supportive work environment.


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