Customer Service Coordinator

17 hours ago


Louisville, Mississippi, United States H&R Block Full time

H&R Block is seeking a highly organized and customer-focused Customer Service Coordinator. As a key member of our team, you will be responsible for providing exceptional service to clients by answering phones, greeting clients in a personalized manner, and scheduling appointments. This role is ideal for individuals who are detail-oriented, communicative, and enjoy working in a fast-paced environment.

Key Responsibilities:
  • Answer phones and greet clients in a friendly and inviting manner.
  • Match clients with the best-suited tax professional for their needs.
  • Schedule clients how they would like to be scheduled.
  • Handle clients as they exit ensuring all current and future needs are met.

This is a great opportunity to join a dynamic team where you can utilize your excellent communication skills to make a positive impact on our clients' experiences. If you are a motivated and results-driven individual looking to take your career to the next level, please apply today



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